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Provides a workaround to a known issue where computers show as 'Offline' in the RM Management Console (RMMC).

Technical Article

Index article with links to technical and reference articles on the Community Connect 4 computer build process.

Technical Article

If a computer is rebuilt with a different name, then both the old and new computer accounts exist on the network.

Technical Article

Explains how to update a Community Connect 4 (CC4) computer with the latest system updates.

Technical Article

Some of the issues that may be seen when attempting to Smartclient a Windows 10 computer onto a CC4 network, along with known resolutions or workarounds.

Technical Article

Microsoft Office 2019 integration pack fails to install on CC4 Matrix sites due to an issue creating the DNS entry.

Technical Article

Details the reasons why the RMR: prompt may not be displayed.

Technical Article

Explains why when opening Google Chrome on a CC4 computer it causes the Settings app to open the default app selection screen.

Technical Article

Details an issue where restricted users cannot see the network icon and change wireless networks on a Windows 10 computer on a CC4 network and ...

Technical Article

The RM LogonUI banner v2.5.8.0 shows a computer as Disconnected when you switch between wired and wireless connections.

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