RM Support - EFS scan tool

Provides workaround to mitigate the risk of some backup software not being able to backup files that have been encrypted with the Encrypting File ...

Published: 07 Feb 2023 | Cref: DWN9015040 | Last Updated:29 Sep 2025

Manage Exchange Server 2013 / 2016 / 2019 log files

Provides steps to create a schedule task to delete redundant Exchange Server 2013 / 2016 / 2019 log files as this prevents the server's C:\ drive ...

Published: 05 Oct 2017 | Cref: DWN5890439 | Last Updated:29 Sep 2025

Configuring the WSUS application pool

Details the advice on setting the Private Memory Limit and CPU usage constraints.

Published: 18 Jul 2018 | Cref: TEC6348795 | Last Updated:04 Oct 2024

Windows 10 Build 1709 computers appear as Offline in the ...

Details why CC4 computers appear as Offline in the RM Management Console (RMMC) upgraded or built to Windows 10 Build 1709.

Published: 17 Sep 2018 | Cref: TEC6430532 | Last Updated:04 Oct 2024

Preparing for LDAP hardening

Provides advice on preparing for upcoming changes to channel binding and signing within LDAP.

Published: 24 Jan 2020 | Cref: TEC7149443 | Last Updated:03 Oct 2024

CC4 CoP (Connect on Prem/Server 2016) - PostGres may not ...

Provides a workaround where PostGres may not start correctly at boot, affecting key CC4 functionality.

Published: 04 May 2018 | Cref: TEC6232986 | Last Updated:04 Oct 2024

When logging a call with Tandberg for an LTO-4 autoloader, the option exists to attach up to two files.

Published: 25 Jun 2009 | Cref: TEC1462552 | Last Updated:04 Oct 2024

Information on the HP StorageWorks Library and Tape Tools for testing Tandberg autoloaders.

Published: 21 Mar 2011 | Cref: TEC1903309 | Last Updated:04 Oct 2024

How to rename PostgreSQL 9.3 database server

Provides steps to rename PostgreSQL 9.3 database server.

Published: 23 Mar 2017 | Cref: TEC5623510 | Last Updated:03 Oct 2024

FAQ - Microsoft Windows Server 2012R2 on Community Connect 4

FAQ, troubleshooting information and guide to using a Microsoft Windows Server 2012R2 server on a Community Connect 4 network.

Published: 11 Apr 2013 | Cref: NWS3241752 | Last Updated:29 Sep 2025