Knowledge Library

Computers > Managing Computers > Health check computers Health checking computersYou can run a health check on one or more computers in an establishment.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Overview of CC4 computer security levels You need to be logged in to access this content

An explanation of security levels on Community Connect 4.

Published: 23 Feb 2002 | Cref: TEC8286 | Last Updated:13 Dec 2022

CC4 computers are taken off the network for longer period ... You need to be logged in to access this content

Answers some common questions from customers.

Published: 12 Jun 2020 | Cref: TEC7337637 | Last Updated:13 Jun 2022

CC4 computer build fails with an error message while using ... You need to be logged in to access this content

Explains why the CC4 computer build fails with an error message while using the RM default build disk and provides a solution.

Published: 27 Jul 2017 | Cref: TEC5811790 | Last Updated:06 Sep 2022

Health Check computers

Computers > Managing Computers > Health check computers Health checking computersYou can run a health check on one or more computers in an establishment.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

RM Tutor 6.1 v3 freezes when sharing a student's screen You need to be logged in to access this content

Details why the RM Tutor freezes on the Start menu of a shared computer.

Published: 09 Oct 2018 | Cref: TEC6464174 | Last Updated:04 Oct 2024

Office 2019 installation failure - Proofing tools ... You need to be logged in to access this content

Provides a workaround to the issue of client package failing to install on computers after installing the Microsoft® Office 2019 Integration Pack.

Published: 17 Jul 2020 | Cref: TEC7377809 | Last Updated:19 Jul 2022

Restore one or more computers

To restore one or more computersFrom the left-hand pane, expand Computers and choose All Computers.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Computers build but fail to install all the correct drivers ... You need to be logged in to access this content

Explains how to use DPInst to install device drivers during the Community Connect 4 (CC4) build process.

Published: 29 May 2014 | Cref: TEC3912980 | Last Updated:10 Feb 2023

Enabling/disabling the Presenter Mode in CC4 MyConnect ... You need to be logged in to access this content

Provides resolution for the screensaver reapplying issue with CC4 MyConnect Presenter Mode.

Published: 17 Nov 2017 | Cref: TEC5971579 | Last Updated:21 Mar 2024

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