Community Connect 4 (CC4) software updates - Overview Guide

Essential and frequently updated guide to CC4 updates, including which ones must be installed and which have been superseded.

Published: 06 Aug 2008 | Cref: TEC1255704 | Last Updated:23 Jan 2024

How to configure the firewall on CC4 and COP servers

Describes how the Windows firewall should be configured on a Community Connect 4 or Connect on Prem (COP) server.

Published: 06 Oct 2011 | Cref: TEC2165816 | Last Updated:04 Oct 2024

August & September 2021 Windows Updates and changes to ...

Provides advice to customers about a recent Print driver installation change.

Published: 17 Aug 2021 | Cref: TEC8072910 | Last Updated:04 Oct 2024

CC4 - Host Manager and package deployment issues may be ...

Provides advice about a known issue if domain controllers are not patched to the same October 2022 level.

Published: 10 Nov 2022 | Cref: TEC8878929 | Last Updated:04 Oct 2024

Important CC4 update to fix touch screen issues on Windows ...

Provides a new version of the RM Client Security Module, to resolve issues with touch screen devices on CC4 networks.

Published: 02 Mar 2016 | Cref: DWN4963420 | Last Updated:29 Sep 2025

RM Support - EFS scan tool

... mitigate the risk of some backup software not being able to backup files that have been encrypted with the Encrypting File System (EFS) on Windows .

Published: 07 Feb 2023 | Cref: DWN9015040 | Last Updated:29 Sep 2025

Community Connect 4 Smartclient troubleshooting

... the issues that may be seen when attempting to Smartclient a Windows 10 computer onto a CC4 network, along with known resolutions or workarounds.

Published: 16 Feb 2009 | Cref: TEC1388445 | Last Updated:04 Oct 2024

User profile service fails logon with an error "The User ...

Provides a workaround for the issue of logon failing as the user does not have a cached profile on the Windows 10 computer.

Published: 13 Sep 2019 | Cref: TEC6967085 | Last Updated:03 Oct 2024

Intune - Implementing Local Administrator Password Solution ...

Provides advice on how to enable Local Administrator Password Solution (LAPS) within Intune.

Published: 24 May 2023 | Cref: TEC9179633 | Last Updated:12 Dec 2023

Community Connect 4 Microsoft Updates - Overview Guide

Guide to Community Connect 4 Microsoft updates released by RM through Microsoft Windows Server Update Services (Microsoft WSUS).

Published: 26 Nov 2008 | Cref: TEC1329475 | Last Updated:12 Jul 2024