Important CC4 update for 'Point-and-Print' restrictions ...

Allows printer mappings to work for all the users after the issues with August 2021 (and later) Microsoft updates.

Published: 01 Oct 2021 | Cref: DWN8134870 | Last Updated:10 Jan 2024

How to give access to RM Tutor 6.1 for staff in custom ...

Describes the additional steps that may be required to give access to RM Tutor 6.1 for staff in custom security groups.

Published: 27 Feb 2013 | Cref: TEC2993900 | Last Updated:04 Oct 2024

How to enable the Shut Down button on the Start menu on ...

Procedure to reinstate the Shut Down button in the Start menu for a user.

Published: 24 Dec 2010 | Cref: TEC1742387 | Last Updated:04 Jul 2022

Batch\CMD files fail to run during package installation on ...

You may find that on a CC4 network, Batch or CMD files that are called by package installations do not run.

Published: 14 Oct 2009 | Cref: TEC1542917 | Last Updated:13 Dec 2022

How to whitelist Google Chrome extensions on CC4

Explains how to whitelist Google Chrome extensions on CC4.

Published: 17 Feb 2021 | Cref: TEC7728498 | Last Updated:04 Oct 2024

How to use 'Name and Connectivity Server' on RM Tutor to ...

Describes how to use 'Name and Connectivity Server' to locate and connect to student computers in LAN/wireless LAN environments, particularly where ...

Published: 17 Jul 2014 | Cref: TEC3933507 | Last Updated:04 Oct 2024

CC4 OneDrive Mapper and changes to the Microsoft sign-in

Describes the options for CC4 OneDrive customers when moving to the new V3 release of the OneDrive Mapper.

Published: 01 Oct 2017 | Cref: TEC5918350 | Last Updated:04 Oct 2024

CC4 Access connection fails when connecting from a CC4 ...

Describes why the error "Your computer can't connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable" is ...

Published: 17 Mar 2016 | Cref: TEC5071098 | Last Updated:03 Jul 2024

Driver Update 99 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 networks.

Published: 11 Dec 2015 | Cref: DWN4846466 | Last Updated:29 Sep 2025

Error - Type not found - while attempting to view or edit ...

Error - Type not found - appears when you try to view or edit the properties of users through the RM Management Console (RMMC) on a Community Connect ...

Published: 27 Nov 2009 | Cref: TEC1571280 | Last Updated:02 Jan 2023