Where do I go for CC4 information?

Single-page overview of sources of help and information for CC4 networks; can be used as a handout for all CC4 users.

Published: 29 Jun 2009 | Cref: DWN1475004 | Last Updated:21 Mar 2024

Covers how end users can configure the Safari browser on iOS and iPads to allow SLO to work.

Published: 15 Mar 2024 | Cref: TEC9634405 | Last Updated:15 Mar 2024

Important CC4 update for 'Point-and-Print' restrictions ...

Allows printer mappings to work for all the users after the issues with August 2021 (and later) Microsoft updates.

Published: 01 Oct 2021 | Cref: DWN8134870 | Last Updated:10 Jan 2024

Covers how end users can configure the Firefox browser to allow SLO to work.

Published: 15 Mar 2024 | Cref: TEC9633646 | Last Updated:15 Mar 2024

Web Monitor Configuration: Unmonitored Users /Computers pageThe Unmonitored Users/Computers page of the Web Monitor Configuration window enables you ...

Published: 31 Jul 2008 | Last Updated:31 Jul 2008

Web Monitor Configuration: Unmonitored Users /Computers pageThe Unmonitored Users/Computers page of the Web Monitor Configuration window enables you ...

Published: 31 Jul 2008 | Last Updated:31 Jul 2008

... a known issue that prevents the use of the £ (pound) symbol in an RM Unify password and which also affects RM SafetyNet user based filtering.

Published: 20 Apr 2016 | Cref: TEC5118905 | Last Updated:06 Mar 2023

SIMS - Attendance and User Defined Groups

Provides a downloadable PDF document containing the details on Attendance and User Defined Groups.

Published: 06 Dec 2018 | Cref: DWN6562664 | Last Updated:29 Sep 2025

Details the Microsoft 365 user licensing options available when federated to RM Unify.

Published: 31 Mar 2021 | Cref: TEC7711832 | Last Updated:31 Mar 2026

UEV can cause the Network Recycle Bin to fill up for users

User Experience Virtualisation (UEV) settings change frequently and are captured by the Network Recycle Bin (NRB) causing it to fill up.

Published: 22 Feb 2019 | Cref: TEC6678854 | Last Updated:28 Apr 2022