Additional configuration for RM Tutor 6 and RM Tutor 6.1 ...

Describes how to configure RM Tutor 6 or RM Tutor 6.1 when students are using Location Chooser to detect student computers correctly in the room ...

Published: 26 Feb 2013 | Cref: TEC3136609 | Last Updated:18 Oct 2022

Unable to find the 'Offline settings' option in Microsoft ...

Explains why the 'Offline settings' option in Microsoft Outlook Web App is not available on CC4 and CoP networks and how to resolve it.

Published: 24 Nov 2014 | Cref: TEC4232665 | Last Updated:04 Oct 2024

Terminology used in Community Connect 4 networks

Describes the terminology used to describe currently supported Community Connect 4 networks - their versioning, components and features.

Published: 28 May 2008 | Cref: TEC1184791 | Last Updated:04 Oct 2024

Explains why users are redirected to an RM Unify 'RM Unify automatic login' page when using RM Unify SSO URL.

Published: 23 Sep 2019 | Cref: TEC6979791 | Last Updated:31 Jan 2023

windows_10_v22h2_for_cc4_release_note.pdf

Background content for windows_10_v22h2_for_cc4_release_note.pdf

Published: 19 May 2023 | Cref: MDL9174058 | Last Updated:19 May 2023

Error message "There is no email program associated to ...

Explains why the error message "There is no email program associated to perform the requested action" is displayed when right-clicking a file and ...

Published: 18 Jun 2019 | Cref: TEC6849720 | Last Updated:01 Feb 2023

Staff users are unable to access the SIMS server via Remote ...

Details an issue where the staff users are unable to access the SIMS server via RDP due to software restrictions.

Published: 25 Oct 2012 | Cref: TEC2300054 | Last Updated:23 Sep 2022

How to give access to RM Tutor 6.1 for staff in custom ...

Describes the additional steps that may be required to give access to RM Tutor 6.1 for staff in custom security groups.

Published: 27 Feb 2013 | Cref: TEC2993900 | Last Updated:04 Oct 2024

Modifying 'Point-and-Print' restrictions on Vanilla Windows ...

Provides advice to customers about GPO changes needed to allow printing to work.

Published: 01 Oct 2021 | Cref: TEC8151785 | Last Updated:28 Sep 2022

How to allow students to request help in RM Tutor 6.1

Describes how to enable students to send help requests in RM Tutor 6.1.

Published: 27 Feb 2013 | Cref: TEC2993902 | Last Updated:26 Jul 2022