User profile service fails logon with an error "The User ...

Provides a workaround for the issue of logon failing as the user does not have a cached profile on the Windows 10 computer.

Published: 13 Sep 2019 | Cref: TEC6967085 | Last Updated:03 Oct 2024

CC4 - Host Manager and package deployment issues may be ...

Provides advice about a known issue if domain controllers are not patched to the same October 2022 level.

Published: 10 Nov 2022 | Cref: TEC8878929 | Last Updated:04 Oct 2024

Community Connect 4 Microsoft Updates - Overview Guide

Guide to Community Connect 4 Microsoft updates released by RM through Microsoft Windows Server Update Services (Microsoft WSUS).

Published: 26 Nov 2008 | Cref: TEC1329475 | Last Updated:12 Jul 2024

CC4 Build Windows 10 20H2 fails to install Intel Network ...

Provides workaround to the issue of CC4 Build Windows 10 20H2 failing to install Intel Network card after Windows is installed.

Published: 28 May 2021 | Cref: TEC7921029 | Last Updated:12 May 2022

RM Support - EFS scan tool

... mitigate the risk of some backup software not being able to backup files that have been encrypted with the Encrypting File System (EFS) on Windows .

Published: 07 Feb 2023 | Cref: DWN9015040 | Last Updated:29 Sep 2025

Community Connect 4 Smartclient troubleshooting

... the issues that may be seen when attempting to Smartclient a Windows 10 computer onto a CC4 network, along with known resolutions or workarounds.

Published: 16 Feb 2009 | Cref: TEC1388445 | Last Updated:04 Oct 2024

CC4 Windows 10 builds fail to complete as a Windows ...

Provides a workaround to an issue where CC4 Windows 10 builds fail to complete as a Windows Defender virus definition causes a failure loop.

Published: 16 Aug 2019 | Cref: TEC6931948 | Last Updated:05 Sep 2022

Important CC4 update to fix touch screen issues on Windows ...

Provides a new version of the RM Client Security Module, to resolve issues with touch screen devices on CC4 networks.

Published: 02 Mar 2016 | Cref: DWN4963420 | Last Updated:29 Sep 2025

Guidelines for Windows Server data deduplication on a ...

Provides guidelines for Windows Server data deduplication on a Community Connect 4 network.

Published: 20 Feb 2015 | Cref: TEC4404367 | Last Updated:21 Nov 2022

Community Connect 4 (CC4) software updates - Overview Guide

Essential and frequently updated guide to CC4 updates, including which ones must be installed and which have been superseded.

Published: 06 Aug 2008 | Cref: TEC1255704 | Last Updated:23 Jan 2024