Important CC4 update to fix issues in Program Set delivery ...

The CC4UPD153 includes a newer version of RM Desktop Agent and provides a fix for issues in delivering default Accessories (System32) shortcuts on ...

Published: 24 Oct 2014 | Cref: DWN4094512 | Last Updated:29 Sep 2025

CC4 update for Google Chrome [CC4UPD161]

Provides a CC4 update to import a Google Chrome package and associated policies into the RM Management Console.

Published: 13 Apr 2015 | Cref: DWN4321461 | Last Updated:29 Sep 2025

Lists, smart-lists and folders do not appear in the RM ...

All of a user's stored lists, smart-lists and folders may disappear in the RM Management Console in CC4.

Published: 14 Aug 2009 | Cref: TEC1504363 | Last Updated:04 Oct 2024

Important CC4 update for SQL Server Compact ...

Provides a CC4 update to upgrade SQL Server Compact Edition 3.5.

Published: 10 Oct 2014 | Cref: DWN3729080 | Last Updated:29 Sep 2025

Community Connect - Maintaining free disk space on servers

How to ensure all drives on servers are kept free of unnecessary files.

Published: 11 Feb 2010 | Cref: TEC1620096 | Last Updated:04 Oct 2024

How to add application templates to UEV on CC4 networks

With User Experience Virtualisation (UEV), you can capture settings for third party applications by adding templates.

Published: 11 Dec 2018 | Cref: TEC6492074 | Last Updated:04 Oct 2024

Important CC4 network security hardening update [CC4UPD223]

Provides an important update for CC4 network security hardening.

Published: 15 Nov 2022 | Cref: DWN7297764 | Last Updated:29 Sep 2025

VMware vCenter Server Appliance backup with SMB reports ...

Explains how to create a vCenter Server file based backup using FTPS protocol as a workaround to this issue.

Published: 12 Jan 2022 | Cref: TEC8324358 | Last Updated:04 Oct 2024

Creating a Hand-In Point folder without RM Learning ...

A process for creating a Hand-In Point folder without RM Learning Resources to enable students to upload their work in a secure and safe manner.

Published: 25 Jun 2014 | Cref: TEC3923246 | Last Updated:04 Oct 2024

Optional update to show Windows 10 version in the RMMC ...

Optional update to show Windows 10 version and friendly name in the RM Management Console (RMMC).

Published: 04 Oct 2018 | Cref: DWN6389317 | Last Updated:29 Sep 2025