Contains information regarding the support level for Microsoft 365 via RM Unify and also explains how to resolve some common issues.

Published: 04 Mar 2014 | Cref: NWS3442877 | Last Updated:10 Apr 2024

Important CC4 update for the RM Management Console (RMMC) ...

Provides a fix for an issue where the RM Management Console (RMMC) may crash because of too many Postgres.exe instances.

Published: 10 Jun 2015 | Cref: DWN4455329 | Last Updated:29 Sep 2025

Trend Micro - Seat count maintenance

Explains how to reclaim unused Trend Micro licences and gives examples of issues exceeding your seat count can cause in Trend Micro on premise or Cloud.

Published: 27 Jul 2018 | Cref: TEC6329231 | Last Updated:16 Jul 2024

Important CC4 update to fix issues on CC4 Access servers ...

Provides a new version of the RM Client Security Module and a new version of the CC4 Access server StationType group policy object.

Published: 05 Sep 2017 | Cref: DWN5692111 | Last Updated:29 Nov 2022

Important CC4 update to fix Start menu issue on CC4 Access ...

Provides a new version of the RM Client Security Module which fixes the Start menu issue on CC4 Access servers.

Published: 26 Jul 2018 | Cref: DWN6351517 | Last Updated:28 Feb 2023

How to restart the RM Service Host on a CC4 network

... appearing while trying to add to a build disk, package assignment not working properly, build failures, unable to uninstall software from the RMMC.

Published: 24 Mar 2011 | Cref: TEC1691316 | Last Updated:02 Feb 2023

VMware vCenter Server Appliance backup with SMB reports ...

Explains how to create a vCenter Server file based backup using FTPS protocol as a workaround to this issue.

Published: 12 Jan 2022 | Cref: TEC8324358 | Last Updated:04 Oct 2024

Microsoft Outlook does not display recent items to attach ...

Provides the workaround for the issue of Microsoft Outlook not displaying recent items to attach to an email.

Published: 21 Nov 2019 | Cref: TEC7083079 | Last Updated:04 Oct 2024

Non-administrative users can access local drives by ...

... users can access local drives by creating a shortcut on N: drive on a Community Connect 4 network and provides a resolution to this issue .

Published: 11 Apr 2017 | Cref: TEC5654795 | Last Updated:04 Oct 2024

Creating a user in CC4 generates a 'Could not create user' ...

Describes how to resolve the issue where the RMMC displays a 'Could not create user' error; applies only to CC4 SR1 and later networks.

Published: 29 Jun 2009 | Cref: TEC1463217 | Last Updated:04 Oct 2024