

Contains instructions for testing and resolving the issue.
Details a known issue with the mapping of printers if various Windows updates are installed.
A process for creating a Hand-In Point folder without RM Learning Resources to enable students to upload their work in a secure and safe manner.
Explains how to reclaim unused Trend Micro licences and gives examples of issues exceeding your seat count can cause in Trend Micro on premise or Cloud.
Explains some known issues that may prevent RM Unify Password Filter or RM Unify AD Sync from installing.
Contains information regarding the support level for Microsoft 365 via RM Unify and also explains how to resolve some common issues.
Provides a workaround to resolve the issue of being unable to rename computers in RMMC.
Explains how to reclaim unused Trend Micro licences and gives examples of issues exceeding your seat count can cause in Trend Micro on premise or Cloud.
Provides advice to customers about a recent Print driver installation change.
Applies policy changes to activate Microsoft fix for the potential issue.