Unable to use remote desktop connection to Community ...

You are unable to make a remote desktop connection to CC4 computers, despite having enabled the appropriate registry policy setting to allow this.

Published: 11 Nov 2008 | Cref: TEC1331632 | Last Updated:04 Oct 2024

"Root element is missing" error seen when assigning ...

Describes how to repair package assignment to certain computers if the failure message is "root element missing".

Published: 17 Feb 2009 | Cref: TEC1395295 | Last Updated:23 Jul 2024

CC4 computer build fails with an error message while using ...

Explains why the CC4 computer build fails with an error message while using the RM default build disk and provides a solution.

Published: 27 Jul 2017 | Cref: TEC5811790 | Last Updated:06 Sep 2022

Impact of the 'end of life' of IE11 for CC4 customers (June ...

Provides relevant information for CC4 customers on the 'end of life' (EOL) of IE11.

Published: 06 Jun 2022 | Cref: TEC8587300 | Last Updated:24 Aug 2022

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:04 Oct 2024

Understanding some common scenarios for disk quota usage ...

Describes two scenarios you may encounter where the disk quota usage shown in the RM Management Console (RMMC) for a user does not match.

Published: 30 Jan 2019 | Cref: TEC6559442 | Last Updated:08 Feb 2023

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Updated 'CC4 Support for UEV' product released (v1.7.0.1 - ...

Provides information on a new release that customers should install if they use UEV on CC4.

Published: 26 Jun 2019 | Cref: NWS6863892 | Last Updated:28 Apr 2022

CC4 computer builds fail at the bootstrapper phase (job for ...

Details why the Community Connect 4 computer builds fail at the bootstrapper phase (job for additional packages).

Published: 11 Jul 2016 | Cref: TEC4784462 | Last Updated:05 Jan 2023

CC4 - Package installations may not continue after an ...

Describes an issue where CC4 package installations may not continue if a computer restarts after installing a package that contains an unexpected reboot.

Published: 21 Sep 2009 | Cref: TEC1507252 | Last Updated:10 Jan 2023