Knowledge Library

Troubleshooting CC4 computer build failures using logfiles You need to be logged in to access this content

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

RM Unify Network Agent log error "the user has not been ... You need to be logged in to access this content

... the error message "the user has not been granted the requested logon type at this computer " may be reported in the RM Unify Network Agent log file.

Published: 08 Oct 2021 | Cref: TEC8163051 | Last Updated:04 Oct 2024

Understanding the security implications of using the ... You need to be logged in to access this content

An explanation of the potential risk that this security setting can leave on a CC4 network.

Published: 26 May 2016 | Cref: TEC5181233 | Last Updated:29 Sep 2025

Error "WIMCaptureImage failed with error 112" displayed ... You need to be logged in to access this content

... WIMCaptureImage failed with error 112" is displayed when you try to create a restore image on a Community Connect 4 computer as an administrator user.

Published: 05 Nov 2015 | Cref: TEC4761089 | Last Updated:23 Jul 2024

Known issues with Windows 10 version 20H2, 21H2 and 22H2 on ... You need to be logged in to access this content

Up-to-date details of the known issues with CC4 Windows 10 version 20H2, 21H2 and 22H2 computers.

Published: 16 Mar 2020 | Cref: TEC7221844 | Last Updated:04 Oct 2024

No access to Microsoft Windows volume control on Windows 10 ... You need to be logged in to access this content

Where the RM volume control has been removed, users are unable to access the Windows volume control on the taskbar, or an error message "could not ...

Published: 25 Feb 2010 | Cref: TEC1609812 | Last Updated:04 Oct 2024

Assigning the RM Management Console to computers in ... You need to be logged in to access this content

Explains how to assign the RM Management Console (RMMC) to computers in Community Connect 4.

Published: 02 Sep 2008 | Cref: TEC1278972 | Last Updated:30 May 2023

How to check the battery charge capacity of a notebook or ...

Checks that can be performed on the battery of portable computers and tips on how to ensure maximum life capacity.

Published: 03 Jun 2005 | Cref: TEC401640 | Last Updated:06 Jan 2023

RM recommended settings for the HP Stream 11 Pro G4 EE ... You need to be logged in to access this content

Provides guidance on the use of the HP Stream 11 Pro G4 EE notebook computer in an educational environment.

Published: 23 Jul 2018 | Cref: TEC6361328 | Last Updated:04 Oct 2024

RM LogonUI banner v2.5.8.0 shows a computer as Disconnected ... You need to be logged in to access this content

The RM LogonUI banner v2.5.8.0 shows a computer as Disconnected when you switch between wired and wireless connections.

Published: 15 Jan 2015 | Cref: TEC4311927 | Last Updated:04 Oct 2024

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