Knowledge Library

Best practice advice - DNS scavenging to delete orphaned ... You need to be logged in to access this content

When workstations are rebuilt to a different name, duplicate entries may be left within DNS for the same IP address.

Published: 01 Aug 2005 | Cref: TEC396803 | Last Updated:23 Jul 2024

RM recommended settings for the HP ProDesk 400 G4 SFF ... You need to be logged in to access this content

Provides guidance on the use of the HP ProDesk 400 G4 SFF computer with 7th Generation (Kaby Lake) CPU in an educational environment.

Published: 06 Apr 2018 | Cref: TEC6068556 | Last Updated:04 Oct 2024

How users can pin/unpin programs on the Microsoft Windows ... You need to be logged in to access this content

Explains how users can pin and unpin items on the taskbar on Windows 10 computers on Community Connect 4.

Published: 01 Mar 2010 | Cref: TEC1442028 | Last Updated:13 Apr 2023

AHCI HDD BIOS setting will not allow a computer to build ... You need to be logged in to access this content

Certain computers will not build onto the CC4 network and will get into a constant reboot loop.

Published: 28 Sep 2009 | Cref: TEC1497598 | Last Updated:04 Oct 2024

RM recommended settings for the Lenovo M700 Tiny desktop ... You need to be logged in to access this content

Provides guidance on the use of the Lenovo M700 Tiny desktop computer in an educational environment.

Published: 09 May 2016 | Cref: TEC5103061 | Last Updated:23 Jul 2024

Troubleshooting CC4 computer build failures using logfiles You need to be logged in to access this content

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Unable to restore a computer from an image or create a new ... You need to be logged in to access this content

Describes an issue where, after a network migration, you are unable to restore a computer from an image or create a new restore image.

Published: 15 Apr 2015 | Cref: TEC4498028 | Last Updated:04 Oct 2024

Adding a computer to a Community Connect 4 (CC4) network ... You need to be logged in to access this content

The process for using RM Smart Client to add a computer on a Community Connect 4 (CC4) network.

Published: 20 Mar 2009 | Cref: TEC1421182 | Last Updated:04 Oct 2024

Using a network (PXE) boot to start the Community Connect 4 ... You need to be logged in to access this content

It is possible to start the Community Connect 4 (CC4) computer build process by booting to the network (rather than CD or USB drives).

Published: 14 Jul 2009 | Cref: TEC1484478 | Last Updated:04 Oct 2024

CC4 multi-site - WSUS target computers synchronisation task You need to be logged in to access this content

Explains why the 'Perform complete WSUS synchronise on target machines' scheduled task only targets clients at the main site.

Published: 08 May 2017 | Cref: TEC5683709 | Last Updated:10 Jun 2022