A computer cannot be deleted from the RM Management Console ...

Describes how to resolve an issue where a user cannot delete a computer from the RM Management Console because it has a privileged user assigned to it.

Published: 15 Jun 2010 | Cref: TEC1673939 | Last Updated:04 May 2023

Community Connect 4 Smartclient troubleshooting

Some of the issues that may be seen when attempting to Smartclient a Windows 10 computer onto a CC4 network, along with known resolutions or workarounds.

Published: 16 Feb 2009 | Cref: TEC1388445 | Last Updated:25 May 2023

WSUS may not get updated to select the Windows 10 product ...

Provides a manual workaround for the known issue after installing the Windows 10 build on a Community Connect 4 (CC4) network.

Published: 11 Feb 2016 | Cref: TEC5012512 | Last Updated:30 May 2023

User-defined smart-lists are not displayed in the CC4 RM ...

Describes the best practice to avoid issues with user-defined smart-lists.

Published: 09 Jul 2012 | Cref: TEC2741440 | Last Updated:30 May 2023

CC4 Windows 10/8.1 BSOD when printing

Explains the cause of the error "APC_INDEX_MISMATCH" with a blue screen.

Published: 12 Mar 2021 | Cref: TEC7785352 | Last Updated:10 Mar 2022

CC4 multi-site - WSUS target computers synchronisation task

Explains why the 'Perform complete WSUS synchronise on target machines' scheduled task only targets clients at the main site.

Published: 08 May 2017 | Cref: TEC5683709 | Last Updated:10 Jun 2022

Windows 10 client pack installation fails with error ...

Details why Windows 10 client pack fails with error "Installation of CreateRMDomainAdminsGroup failed"on a Community Connect 4 network.

Published: 27 Jul 2017 | Cref: TEC5815965 | Last Updated:27 Sep 2022

CC4 OneDrive Mapper and changes to the Microsoft sign-in

Describes the options for CC4 OneDrive customers when moving to the new V3 release of the OneDrive Mapper.

Published: 01 Oct 2017 | Cref: TEC5918350 | Last Updated:18 Oct 2022

CC4 Windows 10, CC4 Access Server 2016 and Server 2019 ...

CC4 Windows 10, CC4 Access Server 2016 and Server 2019 Start menu duplicate shortcuts do not appear in multiple program sets.

Published: 08 Mar 2016 | Cref: TEC5060711 | Last Updated:13 Dec 2022

How to build a clean Community Connect 4 computer in the ...

Instructions on how to build a clean computer in the Package Build folder in the RM Management Console for Community Connect 4.

Published: 13 Feb 2009 | Cref: TEC1391231 | Last Updated:05 Jan 2023