CC4 computer build fails with non-build exception error

A CC4 computer build may fail, particularly on the Partition Disks action, with an error "non-build exception caught".

Published: 25 Mar 2011 | Cref: TEC1801152 | Last Updated:23 Jul 2024

Using DESlock Full Disk Encryption on Community Connect 4 ...

Describes which CC4 functions are not compatible with DESlock-encrypted computers, and what to do if LST recovery and restore functions have been ...

Published: 06 Jul 2011 | Cref: TEC1763354 | Last Updated:04 Oct 2024

CC4 computer builds may fail after deleting a standard ...

Details an issue where computers fail to build successfully if a standard RM registry policy has been deleted from the RM Management Console.

Published: 08 Jun 2011 | Cref: TEC2039623 | Last Updated:23 Jul 2024

Community Connect 4 computer build process - computer build ...

This article discusses the Community Connect® 4 (CC4) build diagnostics button entries and how to troubleshoot failures at this point of the build.

Published: 18 Aug 2008 | Cref: TEC1275031 | Last Updated:29 Sep 2025

How to import a driver into the RM Management Console on ...

Explains how to import a driver into the RM Management Console (RMMC) on Community Connect 4 (CC4) if there is no relevant CC4 driver pack.

Published: 18 Aug 2008 | Cref: TEC1273581 | Last Updated:15 Mar 2023

Overview of CC4 computer security levels

An explanation of security levels on Community Connect 4.

Published: 23 Feb 2002 | Cref: TEC8286 | Last Updated:23 Jul 2024

Unable to use remote desktop connection to Community ...

You are unable to make a remote desktop connection to CC4 computers, despite having enabled the appropriate registry policy setting to allow this.

Published: 11 Nov 2008 | Cref: TEC1331632 | Last Updated:04 Oct 2024

RMMC fails to delete users with error "The directory ...

Explains a workaround should user deletion fail if the AD account has an attached ActiveSync object.

Published: 07 Jan 2016 | Cref: TEC4931140 | Last Updated:02 May 2023

"Root element is missing" error seen when assigning ...

Describes how to repair package assignment to certain computers if the failure message is "root element missing".

Published: 17 Feb 2009 | Cref: TEC1395295 | Last Updated:23 Jul 2024

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:04 Oct 2024