Knowledge Library

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Windows 10 Build 1709 computers appear as Offline in the ... You need to be logged in to access this content

Details why CC4 computers appear as Offline in the RM Management Console (RMMC) upgraded or built to Windows 10 Build 1709.

Published: 17 Sep 2018 | Cref: TEC6430532 | Last Updated:19 Apr 2023

How to alter Active Hours for Windows 10 v1607 and above ... You need to be logged in to access this content

Explains the Active Hours feature within Windows 10 v1607 and how to configure this on a Community Connect 4 network.

Published: 30 Jun 2017 | Cref: TEC5764035 | Last Updated:20 Apr 2023

The Backup Exec console fails to open with the error ... You need to be logged in to access this content

Details an issue of opening Backup Exec following a Windows update.

Published: 22 Aug 2019 | Cref: TEC6936258 | Last Updated:04 Oct 2024

End of support for Adobe Flash Player on 31 December 2020 You need to be logged in to access this content

Microsoft are removing Adobe Flash Player from Windows operating systems.

Published: 30 Oct 2020 | Cref: TEC7563611 | Last Updated:04 Oct 2024

Veeam SureBackup jobs fail while running test scripts You need to be logged in to access this content

Veeam SureBackup test scripts fail due to uncommitted Windows Updates.

Published: 01 Mar 2016 | Cref: TEC5050453 | Last Updated:25 Jul 2024

Pop-up message "Do you trust this printer" or "Connect to ... You need to be logged in to access this content

Details a known issue with the mapping of printers if various Windows updates are installed.

Published: 23 Aug 2016 | Cref: TEC5307153 | Last Updated:03 Oct 2024

Important CC4 update to enable UAC for Windows 10 computers ... You need to be logged in to access this content

Fixes an issue where Windows 10 computers do not have User Account Control enabled.

Published: 16 Oct 2017 | Cref: DWN5897549 | Last Updated:31 Mar 2023

WSUS 3.0 SP2 (Windows Server 2008R2) has stopped ... You need to be logged in to access this content

Provides information on WSUS 3.0 SP2.

Published: 25 Jan 2022 | Cref: NWS8356342 | Last Updated:29 Sep 2025

Location Chooser fails to display all locations for ... You need to be logged in to access this content

Details an issue where Location Chooser fails to display all locations for systemadmin users on Windows 10 computers on a CC4 network.

Published: 24 May 2017 | Cref: TEC5708883 | Last Updated:27 Apr 2023

How to reset to a clean roaming profile for Windows 10 ... You need to be logged in to access this content

Describes how to ensure that you get a clean new user profile for Windows 10 1809/1909 on Community Connect 4 (CC4) networks.

Published: 15 Aug 2019 | Cref: TEC6931208 | Last Updated:26 May 2023

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