The RMMC shows several WSUS updates as Approval Pending on ...

If you try to manually approve an update, a lengthy error is seen and it will not let you change the approval status.

Published: 19 Sep 2011 | Cref: TEC2164247 | Last Updated:21 Sep 2022

Published: 01 Dec 2011 | Last Updated:01 Dec 2011

When are my computers and servers restarted by Microsoft ...

... outline of how the implementation of Microsoft WSUS on Community Connect® 4 is configured to handle Microsoft updates which request a restart.

Published: 06 Mar 2009 | Cref: TEC1386930 | Last Updated:09 Mar 2023

CC4 update to clean up the WSUS database [CC4UPD213]

Provides a scheduled task to clean up the WSUS database.

Published: 11 Jun 2018 | Cref: DWN6284180 | Last Updated:29 Sep 2025

Microsoft Office 2013 Integration Pack Release Note

A download of the Release Note for the Microsoft Office 2013 Integration Pack.

Published: 26 Jun 2013 | Cref: DWN3367713 | Last Updated:29 Sep 2025

The Backup Exec console fails to open with the error ...

Details an issue of opening Backup Exec following a Windows update.

Published: 22 Aug 2019 | Cref: TEC6936258 | Last Updated:04 Oct 2024

CC4 Access - Self-Service Password Reset

Download article explaining the CC4 Access - Self-Service Password Reset utility.

Published: 27 Apr 2020 | Cref: DWN7285854 | Last Updated:29 Sep 2025

Download links to the current and previous editions of the RM Support Newsletter.

Published: 20 May 2016 | Cref: DWN5175632 | Last Updated:29 Sep 2025

Microsoft Office 2016 Integration Pack Release Note for CC4

A download of the Release Note for the Office 2016 Integration Pack for CC4.

Published: 04 Jan 2016 | Cref: DWN4924254 | Last Updated:29 Sep 2025

New features in RM Tutor 6

Provides a download containing an overview of the new features in RM Tutor 6.

Published: 25 Jun 2013 | Cref: DWN2987454 | Last Updated:29 Sep 2025