CC4 update to fix printer delivery issues on CC4 Access/RDS ...

Important CC4 update to fix printer delivery issues on CC4 Access/RDS servers.

Published: 26 Nov 2015 | Cref: DWN4848696 | Last Updated:29 Sep 2025

Important CC4 update to update legacy permissions ...

Provides a fix for CC4 servers where student users have 'List/Read Data' permissions for RMStaff folder.

Published: 05 Oct 2017 | Cref: DWN5880637 | Last Updated:29 Sep 2025

To manage the updates , you need to configure a Windows Server Update Services (WSUS) server, which acts as a repository for the updates, and Windows ...

Published: 28 Nov 2008 | Last Updated:28 Nov 2008

"PRIMARYTSAFAILEDPROCESSING User update failed." error ...

Explains the cause of RM Unify Audit log error "User update failed.".

Published: 13 Aug 2021 | Cref: TEC8058662 | Last Updated:04 Oct 2024

Critical update to add new CC4 Build Root and Build SSL ...

Provides a CC4 update to add new CC4 Build Root and Build SSL Certificates to maintain CC4 build security.

Published: 12 Jul 2017 | Cref: DWN5718911 | Last Updated:29 Sep 2025

GDE Examiners - How to log, view and update support calls ...

Step by step guide on how to log, view or update calls using RM Support Online.

Published: 02 Jun 2022 | Cref: TEC8587343 | Last Updated:29 Sep 2025

WebHelp 5.50

Published: 28 Nov 2008 | Last Updated:28 Nov 2008

RM SafetyNet SSL certificate update

Important update to Google SSL and RM SafetyNet certificate.

Published: 17 Jan 2017 | Cref: DWN5507212 | Last Updated:29 Sep 2025

CC4 Windows 10 20H2 computer builds stall with failed ...

CC4 builds to Windows 10 20H2 may stall and require manual intervention due to Windows updates failing to install at the end of the build.

Published: 22 Jul 2021 | Cref: TEC8038374 | Last Updated:29 Jul 2022

Windows Updates > Updates: an overviewUpdates: an overviewFrom time to time Microsoft will issue an update to an existing product.

Published: 28 Nov 2008 | Last Updated:28 Nov 2008