Knowledge Library

RM Desktop Agent fails to deliver Program Sets on students' ... You need to be logged in to access this content

Explains an RM Desktop Agent error in which student users get an error message about Desktop Agent failing and Program Sets are not delivered correctly.

Published: 24 Mar 2011 | Cref: TEC1880427 | Last Updated:04 Oct 2024

Adding a computer to a Community Connect 4 (CC4) network ... You need to be logged in to access this content

The process for using RM Smart Client to add a computer on a Community Connect 4 (CC4) network.

Published: 20 Mar 2009 | Cref: TEC1421182 | Last Updated:24 Apr 2024

Best practice advice - DNS scavenging to delete orphaned ... You need to be logged in to access this content

When workstations are rebuilt to a different name, duplicate entries may be left within DNS for the same IP address.

Published: 01 Aug 2005 | Cref: TEC396803 | Last Updated:06 Jan 2023

How to alter Active Hours for Windows 10 v1607 and above ... You need to be logged in to access this content

Explains the Active Hours feature within Windows 10 v1607 and how to configure this on a Community Connect 4 network.

Published: 30 Jun 2017 | Cref: TEC5764035 | Last Updated:04 Oct 2024

How to determine why computers are in the Requiring System ... You need to be logged in to access this content

Provides a download for the RM Stale Package Detector tool.

Published: 07 Oct 2013 | Cref: DWN3522158 | Last Updated:02 Feb 2023

CC4 SmartClient process fails on computers if you have a ... You need to be logged in to access this content

Explains why the CC4 SmartClient process fails on CC4 Matrix or CC4 TEN sites and provides a workaround for this issue.

Published: 19 Jul 2018 | Cref: TEC6364757 | Last Updated:04 Oct 2024

Batch\CMD files fail to run during package installation on ... You need to be logged in to access this content

You may find that on a CC4 network, Batch or CMD files that are called by package installations do not run.

Published: 14 Oct 2009 | Cref: TEC1542917 | Last Updated:23 Jul 2024

Computers: overview

Computers : overviewAbout Computers HelpThe Computers option in the RM Management Console enables you to view and manage computers within your establishment.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Important CC4 update to fix issues with the proxy bypass ... You need to be logged in to access this content

Provides a new version of RM System Proxy and RM Vista Activation Proxy, to fix issues with the proxy bypass list.

Published: 09 Jul 2018 | Cref: DWN6321146 | Last Updated:04 Oct 2024

Error "0x00000709" displayed while changing the default ... You need to be logged in to access this content

Explains why the error message "0x00000709" is displayed while changing the default printer on a Windows 8.1 or Windows 10 computer on a CC4 network.

Published: 18 Oct 2016 | Cref: TEC5385523 | Last Updated:27 Feb 2023

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