Explanation of the 'Retain existing Community Connect 4 ...

Explains the behaviour of the retain the existing packages option for a computer build.

Published: 23 Sep 2011 | Cref: TEC2159463 | Last Updated:29 Sep 2025

CC4 - Recreating custom registry policies

Details of how to recreate custom registry policies using the RM Management Console.

Published: 26 Jun 2009 | Cref: TEC1454197 | Last Updated:29 Sep 2025

Best practice advice on anti-virus removal

Provides generic advice on uninstalling your exisiting anti-virus solution.

Published: 25 May 2017 | Cref: TEC5631372 | Last Updated:30 Jun 2025

Requesting assistance from RM.

Published: 03 May 2002 | Cref: HDA27656 | Last Updated:04 Apr 2025

CC4 Access Start menu issues and performance degradation

Workaround to the issue where you cannot open the Start menu, or Search bar, on CC4 Access servers and Windows 10 computers, and you are also seeing ...

Published: 05 Jul 2019 | Cref: TEC6879319 | Last Updated:03 Apr 2025

A how-to guide to disable NTLM authentication before Microsoft disables NTLM.

Published: 06 Jan 2025 | Cref: TEC9937616 | Last Updated:14 Mar 2025

RM CC5 Readiness Tool for CC4 computers

Provides a download of the CC5 Readiness Tool for Community Connect 4 (CC4) computers.

Published: 09 Jan 2025 | Cref: DWN10030727 | Last Updated:10 Feb 2025

Using RM SSL Connect (f5) VPN client on an off-site CC4 ...

A guide on how to use RM SSL Connect VPN client on a CC4 computer when the computer is off-site.

Published: 08 Oct 2024 | Cref: TEC9951471 | Last Updated:08 Oct 2024

Backup Exec - Restore files

How to restore files or folders using Backup Exec.

Published: 24 Oct 2012 | Cref: TEC2910269 | Last Updated:16 Jul 2024

CC4 Updates Rollup 2018 Tool

Provides a rollup of CC4 updates for CC4.3, CC4.5 and CoP networks. This tool covers updates from CC4UPD200 to CC4UPD216.

Published: 11 Dec 2018 | Cref: DWN6500743 | Last Updated:16 Jul 2024