Knowledge Library

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User folders are replaced by folders called Documents on ... You need to be logged in to access this content

Describes a Windows 10 issue on CC4 networks where user folders are renamed as Documents.

Published: 27 Nov 2009 | Cref: TEC1562152 | Last Updated:04 Oct 2024

CC4 - Modifying the location Default Assignments when ... You need to be logged in to access this content

Provides some advice about modifying the default packages assigned to locations when moving to Windows 10.

Published: 12 Mar 2019 | Cref: TEC6656659 | Last Updated:01 Feb 2023

How to generate WindowsUpdate.log on Windows Server 2016 / ... You need to be logged in to access this content

Guidance on how to generate the WindowsUpdate.log even if Windows Defender is not installed on Windows Server 2016 / Windows 10.

Published: 12 Nov 2018 | Cref: TEC6513327 | Last Updated:17 Jan 2022

Important CC4 update to fix touch screen issues on Windows ... You need to be logged in to access this content

Provides a new version of the RM Client Security Module, to resolve issues with touch screen devices on CC4 networks.

Published: 02 Mar 2016 | Cref: DWN4963420 | Last Updated:29 Sep 2025

How to reset a DSRM administrator password from within ... You need to be logged in to access this content

Provides steps to reset a DSRM administrator password from within Windows.

Published: 08 Feb 2019 | Cref: TEC6598224 | Last Updated:03 Oct 2024

CC4 Windows 10 20H2 builds and possible junction point ... You need to be logged in to access this content

Provides advice to customers about a junction point issue with new builds.

Published: 20 Sep 2021 | Cref: TEC8117227 | Last Updated:04 Oct 2024

How to run Check Disk on a Microsoft Windows Server You need to be logged in to access this content

How to run Check Disk on a Microsoft Windows Server to fix errors on your drives.

Published: 09 Jun 2005 | Cref: TEC429441 | Last Updated:23 Jul 2024

Guidelines for Windows Server data deduplication on a ... You need to be logged in to access this content

Provides guidelines for Windows Server data deduplication on a Community Connect 4 network.

Published: 20 Feb 2015 | Cref: TEC4404367 | Last Updated:04 Oct 2024

User profile service fails logon with an error "The User ... You need to be logged in to access this content

Provides a workaround for the issue of logon failing as the user does not have a cached profile on the Windows 10 computer.

Published: 13 Sep 2019 | Cref: TEC6967085 | Last Updated:03 Oct 2024

How to reset a DSRM administrator password from within ... You need to be logged in to access this content

Provides steps to reset a DSRM administrator password from within Windows.

Published: 08 Feb 2019 | Cref: TEC6598224 | Last Updated:22 Mar 2024

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