Knowledge Library

Additional configuration steps when changing your broadband ... You need to be logged in to access this content

Explains how to ensure that a proxy server change is correctly reflected in all settings on all computers on a CC4 network.

Published: 05 Apr 2017 | Cref: TEC5654499 | Last Updated:04 Oct 2024

Batch\CMD files fail to run during package installation on ... You need to be logged in to access this content

You may find that on a CC4 network, Batch or CMD files that are called by package installations do not run.

Published: 14 Oct 2009 | Cref: TEC1542917 | Last Updated:23 Jul 2024

Adding a computer to a Community Connect 4 (CC4) network ... You need to be logged in to access this content

The process for using RM Smart Client to add a computer on a Community Connect 4 (CC4) network.

Published: 20 Mar 2009 | Cref: TEC1421182 | Last Updated:24 Apr 2024

How to alter Active Hours for Windows 10 v1607 and above ... You need to be logged in to access this content

Explains the Active Hours feature within Windows 10 v1607 and how to configure this on a Community Connect 4 network.

Published: 30 Jun 2017 | Cref: TEC5764035 | Last Updated:04 Oct 2024

CC4 SmartClient process fails on computers if you have a ... You need to be logged in to access this content

Explains why the CC4 SmartClient process fails on CC4 Matrix or CC4 TEN sites and provides a workaround for this issue.

Published: 19 Jul 2018 | Cref: TEC6364757 | Last Updated:04 Oct 2024

CC4 package assignment and build issues occur as the ... You need to be logged in to access this content

Process to resolve the issue of the Message Queuing Triggers service failing to start during the computer boot on Windows 10 1809 machines.

Published: 22 Oct 2019 | Cref: TEC7034167 | Last Updated:20 Apr 2023

A computer build may fail if a scheduled task runs during ... You need to be logged in to access this content

Details an issue where a computer build may fail if a scheduled task to start, shutdown or restart a computer runs during the build process.

Published: 08 Aug 2011 | Cref: TEC2096626 | Last Updated:03 May 2023

Computers: overview

Computers : overviewAbout Computers HelpThe Computers option in the RM Management Console enables you to view and manage computers within your establishment.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Local Support Tools - Remote tasks fail on Community ... You need to be logged in to access this content

Local Support Tools (LST) appears to be assigned to Community Connect 4 (CC4) computers, but remote tasks fail.

Published: 12 Jan 2009 | Cref: TEC1366464 | Last Updated:28 Sep 2022

Important CC4 update to fix issues with the proxy bypass ... You need to be logged in to access this content

Provides a new version of RM System Proxy and RM Vista Activation Proxy, to fix issues with the proxy bypass list.

Published: 09 Jul 2018 | Cref: DWN6321146 | Last Updated:04 Oct 2024

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