Knowledge Library

How to reset user profiles in Community Connect 4 You need to be logged in to access this content

Resetting user profiles within the RM Management Console in Community Connect 4.

Published: 23 Feb 2002 | Cref: TEC8153 | Last Updated:30 Jan 2023

Creating student user year groups in the Community Connect ... You need to be logged in to access this content

Provides guidance on the creation of student user year groups in the the Community Connect 4 RM Management Console (RMMC).

Published: 13 Sep 2013 | Cref: TEC3470543 | Last Updated:30 May 2023

End of support for Roaming User Profiles in Community ... You need to be logged in to access this content

Information regarding the end of support for Roaming User Profiles in Community Connect 4 networks.

Published: 16 Mar 2020 | Cref: NWS7223908 | Last Updated:29 Sep 2025

Unable to log on to the CC4 RM Management Console due to ... You need to be logged in to access this content

Explains why you receive an error message "Authentication Error. Cannot contact the server" when logging on to the CC4 RM Management Console.

Published: 21 Jan 2013 | Cref: TEC3026383 | Last Updated:29 Sep 2025

CC4 profile reset of users will also call a health check You need to be logged in to access this content

Explains why a profile reset may take a longer time if the data in the user's home directory is large.

Published: 03 Sep 2015 | Cref: TEC4710460 | Last Updated:02 Apr 2024

RM Tutor 6.1 v3 User Guide, Release Note and Quick Start ... You need to be logged in to access this content

Provides User Guide, Release Note and Quick Start guides for RM Tutor 6.1 v3.

Published: 10 Oct 2018 | Cref: DWN6470138 | Last Updated:29 Sep 2025

Reference Manual for Community Connect 4 You need to be logged in to access this content

The Community Connect 4 Reference Manual describes how to set up and use the network.

Published: 09 Jul 2008 | Cref: DWN1249983 | Last Updated:29 Sep 2025

RM Tutor 6.1 v4 User Guide, Release Note and Quick Start ... You need to be logged in to access this content

Provides User Guide, Release Note and Quick Start guides for RM Tutor 6.1 v4.

Published: 17 Feb 2021 | Cref: DWN7692475 | Last Updated:29 Sep 2025

Unable to delete a user folder with in the RM Management ... You need to be logged in to access this content

You see an error message when you try to delete a user folder (e.g.

Published: 26 Jan 2010 | Cref: TEC1596666 | Last Updated:16 Dec 2022

Important CC4 update to fix Network Manager type group ... You need to be logged in to access this content

Updates the group permissions for Network Manager group on CC4.

Published: 19 Feb 2020 | Cref: DWN7132572 | Last Updated:29 Sep 2025