Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Microsoft Office 2019 integration pack installation ...

Microsoft Office 2019 integration pack fails to install on CC4 Matrix sites due to an issue creating the DNS entry.

Published: 27 Apr 2022 | Cref: TEC8522244 | Last Updated:04 Oct 2024

RM Smart Client fails on computers and displays an open ...

When using RM Smart Client to turn a Vanilla Workstation into a Community Connect 4 (CC4) computer the process fails.

Published: 12 Nov 2008 | Cref: DWN1295564 | Last Updated:04 Oct 2024

Community Connect 4 Smartclient troubleshooting

Some of the issues that may be seen when attempting to Smartclient a Windows 10 computer onto a CC4 network, along with known resolutions or workarounds.

Published: 16 Feb 2009 | Cref: TEC1388445 | Last Updated:04 Oct 2024

Community Connect 4 Smartclient troubleshooting

Some of the issues that may be seen when attempting to Smartclient a Windows 10 computer onto a CC4 network, along with known resolutions or workarounds.

Published: 16 Feb 2009 | Cref: TEC1388445 | Last Updated:25 May 2023

Microsoft Office 2019 integration pack installation ...

Microsoft Office 2019 integration pack fails to install on CC4 Matrix sites due to an issue creating the DNS entry.

Published: 27 Apr 2022 | Cref: TEC8522244 | Last Updated:03 May 2023

RM Smart Client fails on computers and displays an open ...

When using RM Smart Client to turn a Vanilla Workstation into a Community Connect 4 (CC4) computer the process fails.

Published: 12 Nov 2008 | Cref: DWN1295564 | Last Updated:27 Apr 2023