Unable to rename computers in RMMC

Provides a workaround to resolve the issue of being unable to rename computers in RMMC.

Published: 12 Aug 2022 | Cref: TEC8716836 | Last Updated:12 Aug 2022

Important CC4 update to fix issues in Program Set delivery ...

... a newer version of RM Desktop Agent and provides a fix for issues in delivering default Accessories (System32) shortcuts on 64-bit CC4 computers .

Published: 24 Oct 2014 | Cref: DWN4094512 | Last Updated:26 May 2023

Users may experience long logoff times on CC4 computers

Users may experience long logoff times and computers may report as 'Offline' in the RM Management Console, despite replying to a ping request.

Published: 23 Mar 2011 | Cref: TEC1863823 | Last Updated:04 May 2023

CC4 networks may have computers showing as 'Offline' in the ...

Provides a workaround to a known issue where computers show as 'Offline' in the RM Management Console (RMMC).

Published: 06 May 2016 | Cref: DWN5142756 | Last Updated:29 Sep 2025

Error "Printers UI" displayed in the RMMC when attempting ...

... UI" error message is displayed in the RMMC when you try to view the properties of the All Printers node, computers or locations on a CC4 network.

Published: 12 Oct 2017 | Cref: TEC5911404 | Last Updated:18 Jan 2022

Unable to build computers with the default assignments ...

Explains why you are unable to build computers with the default assignments after a CC4.3 to CC4.5 upgrade.

Published: 23 Jan 2018 | Cref: TEC6041874 | Last Updated:04 Oct 2024

CC4 computer builds may fail after deleting a standard ...

Details an issue where computers fail to build successfully if a standard RM registry policy has been deleted from the RM Management Console.

Published: 08 Jun 2011 | Cref: TEC2039623 | Last Updated:23 Jul 2024

A computer cannot be deleted from the RM Management Console ...

Describes how to resolve an issue where a user cannot delete a computer from the RM Management Console because it has a privileged user assigned to it.

Published: 15 Jun 2010 | Cref: TEC1673939 | Last Updated:04 Oct 2024

How to collect drivers from a computer and import them into ...

Provides ways to collect drivers from a vanilla computer in preparation for a Community Connect 4 build.

Published: 29 May 2014 | Cref: TEC3879222 | Last Updated:04 Oct 2024

Unable to use remote desktop connection to Community ...

You are unable to make a remote desktop connection to CC4 computers , despite having enabled the appropriate registry policy setting to allow this.

Published: 11 Nov 2008 | Cref: TEC1331632 | Last Updated:08 Jul 2022