Explains how RM Unify manages MIS groups, which are synced to Microsoft 365 and Google Workspace, at the end of an academic year.

Published: 13 Jul 2017 | Cref: TEC5786546 | Last Updated:30 Jun 2025

Details the steps required to create an RM Unify tile for Microsoft Teams which allows the user to be signed in automatically with no additional ...

Published: 27 Apr 2020 | Cref: TEC7296151 | Last Updated:24 Jun 2025

Provides steps to configure Groupcall Xporter for Bromcom.

Published: 17 May 2017 | Cref: TEC5695310 | Last Updated:24 Jun 2025

Provides steps to configure Groupcall Xporter for SIMS.

Published: 17 Aug 2018 | Cref: TEC6393775 | Last Updated:24 Jun 2025

Details on the admin rights available for users within RM Unify.

Published: 18 Apr 2018 | Cref: TEC6174669 | Last Updated:05 Mar 2025

Explains why a log error message "An error occurred while making the HTTP request to ...

Published: 26 Sep 2023 | Cref: TEC9367358 | Last Updated:14 Nov 2024

Details the troubleshooting steps required for investigating sync issues (sync stopped, missing users, data, etc.) with Groupcall XE (cloud-based Xporter).

Published: 15 Jun 2023 | Cref: TEC9135665 | Last Updated:01 Oct 2024

Error "PRIMARYTSAFAILEDPROCESSING User: Unable to create ...

Explains the causes of the RM Unify Audit log error "Unable to create folder."

Published: 26 Feb 2021 | Cref: TEC7739080 | Last Updated:11 Sep 2024

Provides details on where to find technical support for RM Unify.

Published: 21 Mar 2013 | Cref: NWS3223721 | Last Updated:16 Jul 2024

Provides detailed troubleshooting steps for user provisioning issues with RM Unify AD Sync.

Published: 30 May 2014 | Cref: TEC3909420 | Last Updated:15 Jul 2024