Knowledge Library

How to generate WindowsUpdate.log on Windows Server 2016 / ... You need to be logged in to access this content

Guidance on how to generate the WindowsUpdate.log even if Windows Defender is not installed on Windows Server 2016 / Windows 10.

Published: 12 Nov 2018 | Cref: TEC6513327 | Last Updated:17 Jan 2022

Important CC4 update to fix touch screen issues on Windows ... You need to be logged in to access this content

Provides a new version of the RM Client Security Module, to resolve issues with touch screen devices on CC4 networks.

Published: 02 Mar 2016 | Cref: DWN4963420 | Last Updated:29 Sep 2025

User folders are replaced by folders called Documents on ... You need to be logged in to access this content

Describes a Windows 10 issue on CC4 networks where user folders are renamed as Documents.

Published: 27 Nov 2009 | Cref: TEC1562152 | Last Updated:04 Oct 2024

How to reset a DSRM administrator password from within ... You need to be logged in to access this content

Provides steps to reset a DSRM administrator password from within Windows.

Published: 08 Feb 2019 | Cref: TEC6598224 | Last Updated:03 Oct 2024

CC4 Windows 10 20H2 builds and possible junction point ... You need to be logged in to access this content

Provides advice to customers about a junction point issue with new builds.

Published: 20 Sep 2021 | Cref: TEC8117227 | Last Updated:04 Oct 2024

Guidelines for Windows Server data deduplication on a ... You need to be logged in to access this content

Provides guidelines for Windows Server data deduplication on a Community Connect 4 network.

Published: 20 Feb 2015 | Cref: TEC4404367 | Last Updated:04 Oct 2024

How to run Check Disk on a Microsoft Windows Server You need to be logged in to access this content

How to run Check Disk on a Microsoft Windows Server to fix errors on your drives.

Published: 09 Jun 2005 | Cref: TEC429441 | Last Updated:23 Jul 2024

User profile service fails logon with an error "The User ... You need to be logged in to access this content

Provides a workaround for the issue of logon failing as the user does not have a cached profile on the Windows 10 computer.

Published: 13 Sep 2019 | Cref: TEC6967085 | Last Updated:03 Oct 2024

An incorrect build date is recorded in a Windows 10 ... You need to be logged in to access this content

Explains why there is an incorrect build date recorded in a Windows 10 computer's RM Management Console (RMMC) properties.

Published: 16 Oct 2017 | Cref: TEC5911429 | Last Updated:20 Apr 2023

List of application packages validated by RM on Windows 10 ... You need to be logged in to access this content

Provides a PDF with a list of application packages validated by RM on Windows 10 for use with CC4 and SCCM.

Published: 14 Jul 2021 | Cref: TEC8003048 | Last Updated:16 Jun 2023