Windows 10 Build 1709 computers appear as Offline in the ...

Details why CC4 computers appear as Offline in the RM Management Console (RMMC) upgraded or built to Windows 10 Build 1709.

Published: 17 Sep 2018 | Cref: TEC6430532 | Last Updated:19 Apr 2023

Important CC4 update to enable UAC for Windows 10 computers ...

Fixes an issue where Windows 10 computers do not have User Account Control enabled.

Published: 16 Oct 2017 | Cref: DWN5897549 | Last Updated:31 Mar 2023

Important CC4 update to ensure Windows updates are ...

Removes policies that may interfere with Windows updates for CC4 computers.

Published: 06 Mar 2019 | Cref: DWN6691394 | Last Updated:29 Sep 2025

How to apply Windows 10 v22H2 policy changes to your custom ...

Lists the user and computer policy changes that are included in the CC4 Windows 10 v22H2 Client Pack and describes how to add these to the existing ...

Published: 19 Apr 2023 | Cref: TEC9120959 | Last Updated:23 May 2023

How to reset to a clean roaming profile for Windows 10 ...

Describes how to ensure that you get a clean new user profile for Windows 10 1809/1909 on Community Connect 4 (CC4) networks.

Published: 15 Aug 2019 | Cref: TEC6931208 | Last Updated:26 May 2023

How to generate WindowsUpdate.log on Windows Server 2016 / ...

Guidance on how to generate the WindowsUpdate.log even if Windows Defender is not installed on Windows Server 2016 / Windows 10.

Published: 12 Nov 2018 | Cref: TEC6513327 | Last Updated:17 Jan 2022

User folders are replaced by folders called Documents on ...

Describes a Windows 10 issue on CC4 networks where user folders are renamed as Documents.

Published: 27 Nov 2009 | Cref: TEC1562152 | Last Updated:04 Oct 2024

Location Chooser fails to display all locations for ...

Details an issue where Location Chooser fails to display all locations for systemadmin users on Windows 10 computers on a CC4 network.

Published: 24 May 2017 | Cref: TEC5708883 | Last Updated:27 Apr 2023

Important CC4 update to fix touch screen issues on Windows ...

Provides a new version of the RM Client Security Module, to resolve issues with touch screen devices on CC4 networks.

Published: 02 Mar 2016 | Cref: DWN4963420 | Last Updated:29 Sep 2025

How to reset a DSRM administrator password from within ...

Provides steps to reset a DSRM administrator password from within Windows.

Published: 08 Feb 2019 | Cref: TEC6598224 | Last Updated:03 Oct 2024