Knowledge Library

CC4 computers built using an Ethernet dongle will have the ... You need to be logged in to access this content

Describes a largely cosmetic issue that may affect you while building computers without dedicated Ethernet ports.

Published: 23 Oct 2017 | Cref: TEC5930400 | Last Updated:08 Feb 2023

RM Desktop Agent fails to deliver Program Sets on students' ... You need to be logged in to access this content

Explains an RM Desktop Agent error in which student users get an error message about Desktop Agent failing and Program Sets are not delivered correctly.

Published: 24 Mar 2011 | Cref: TEC1880427 | Last Updated:04 Oct 2024

Additional configuration steps when changing your broadband ... You need to be logged in to access this content

Explains how to ensure that a proxy server change is correctly reflected in all settings on all computers on a CC4 network.

Published: 05 Apr 2017 | Cref: TEC5654499 | Last Updated:04 Oct 2024

CC4 computer build fails with an error message while using ... You need to be logged in to access this content

Explains why the CC4 computer build fails with an error message while using the RM default build disk and provides a solution.

Published: 27 Jul 2017 | Cref: TEC5811790 | Last Updated:04 Oct 2024

How to alter Active Hours for Windows 10 v1607 and above ... You need to be logged in to access this content

Explains the Active Hours feature within Windows 10 v1607 and how to configure this on a Community Connect 4 network.

Published: 30 Jun 2017 | Cref: TEC5764035 | Last Updated:04 Oct 2024

Batch\CMD files fail to run during package installation on ... You need to be logged in to access this content

You may find that on a CC4 network, Batch or CMD files that are called by package installations do not run.

Published: 14 Oct 2009 | Cref: TEC1542917 | Last Updated:23 Jul 2024

Adding a computer to a Community Connect 4 (CC4) network ... You need to be logged in to access this content

The process for using RM Smart Client to add a computer on a Community Connect 4 (CC4) network.

Published: 20 Mar 2009 | Cref: TEC1421182 | Last Updated:24 Apr 2024

CC4 SmartClient process fails on computers if you have a ... You need to be logged in to access this content

Explains why the CC4 SmartClient process fails on CC4 Matrix or CC4 TEN sites and provides a workaround for this issue.

Published: 19 Jul 2018 | Cref: TEC6364757 | Last Updated:04 Oct 2024

Reports on computers

I want to find out if a group of computers in a particular room are being utilised fully.

Published: 31 Jul 2008 | Last Updated:31 Jul 2008

Domain admins cannot log on to the Windows 8.1 or Windows ... You need to be logged in to access this content

Explains why domain admins cannot log on to the Windows 8.1 or Windows 10 computer of a privileged user when the 'Deny access to other users' box is ticked ...

Published: 05 Jan 2017 | Cref: TEC5494499 | Last Updated:03 Oct 2024

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