Knowledge Library

Adding a computer to a Community Connect 4 (CC4) network ... You need to be logged in to access this content

The process for using RM Smart Client to add a computer on a Community Connect 4 (CC4) network.

Published: 20 Mar 2009 | Cref: TEC1421182 | Last Updated:04 Oct 2024

How to export event logs from Community Connect 4 servers ... You need to be logged in to access this content

How to export the event logs from a server or computer in preparation for archiving or sending to an RM engineer for investigation.

Published: 03 Aug 2006 | Cref: TEC728823 | Last Updated:21 Sep 2022

AHCI HDD BIOS setting will not allow a computer to build ... You need to be logged in to access this content

Certain computers will not build onto the CC4 network and will get into a constant reboot loop.

Published: 28 Sep 2009 | Cref: TEC1497598 | Last Updated:04 Oct 2024

CC4 - After restoring a computer from an image, the ... You need to be logged in to access this content

Describes how to resolve an issue where, after a computer is restored from an image, the computer appears in the 'Requiring system updates' smart-list.

Published: 05 Apr 2011 | Cref: TEC2006377 | Last Updated:01 Feb 2023

CC4 update to allow Update System Packages to be performed ... You need to be logged in to access this content

Provides an updated RM Management Console which allows you to update system packages of all computers in a location.

Published: 03 Mar 2015 | Cref: DWN4276368 | Last Updated:04 Oct 2024

CC4 computer or additional server appears in the 'Requiring ... You need to be logged in to access this content

Describes how to resolve an issue where a CC4 computer or additional server appears in the 'Requiring system updates' smart-list after assigning some ...

Published: 21 Jul 2011 | Cref: TEC2101126 | Last Updated:04 Oct 2024

Using a network (PXE) boot to start the Community Connect 4 ... You need to be logged in to access this content

It is possible to start the Community Connect 4 (CC4) computer build process by booting to the network (rather than CD or USB drives).

Published: 14 Jul 2009 | Cref: TEC1484478 | Last Updated:04 Oct 2024

Important CC4 update to ensure Windows updates are ... You need to be logged in to access this content

Removes policies that may interfere with Windows updates for CC4 computers.

Published: 06 Mar 2019 | Cref: DWN6691394 | Last Updated:23 Jul 2024

How to gather the RM Logfiles from Community Connect 4 ... You need to be logged in to access this content

The RM Logfiles may be requested by our engineer when troubleshooting an RM product.

Published: 03 Aug 2006 | Cref: TEC729118 | Last Updated:21 Mar 2024

CC4 package assignment and build issues occur as the ... You need to be logged in to access this content

Process to resolve the issue of the Message Queuing Triggers service failing to start during the computer boot on Windows 10 1809 machines.

Published: 22 Oct 2019 | Cref: TEC7034167 | Last Updated:20 Apr 2023

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