User-defined smart-lists are not displayed in the CC4 RM ...

Describes the best practice to avoid issues with user-defined smart-lists.

Published: 09 Jul 2012 | Cref: TEC2741440 | Last Updated:30 May 2023

Unable to log on to the CC4 RM Management Console due to ...

Explains why you receive an error message "Authentication Error. Cannot contact the server" when logging on to the CC4 RM Management Console.

Published: 21 Jan 2013 | Cref: TEC3026383 | Last Updated:17 Dec 2022

Quotas Set bar on a Community Connect 4 and Connect on Prem ...

In CC4 and CoP User properties, the Quotas Set bar may show red and it may seem to overflow the end of the bar.

Published: 06 Oct 2008 | Cref: TEC1274836 | Last Updated:06 Dec 2022

Explains why a user may get prompted with an authentication box when browsing the Internet after a network password change.

Published: 23 Mar 2018 | Cref: TEC6169503 | Last Updated:02 May 2023

RM Unify Audit log error "The requested username cannot be ...

... the cause of the RM Unify Audit log error "The requested Username cannot be used as there is already a managed AD user account with this name.".

Published: 26 Feb 2021 | Cref: TEC7739377 | Last Updated:20 Apr 2023

Explains the cause of RM Unify Audit log error "User could not be created in CC4".

Published: 24 Sep 2021 | Cref: TEC8134769 | Last Updated:29 Sep 2022

A downloadable PDF containing the user manual for the RM One v3 chassis.

Published: 03 Apr 2009 | Cref: DWN1429092 | Last Updated:31 Mar 2023

UAC becomes re-enabled on CC4 servers

Provides a resolution to the error "Authentication Error.

Published: 22 Jan 2013 | Cref: TEC3023457 | Last Updated:27 Sep 2022

Explains why you see an error "The username is already in use by another user in your establishment" when you upload a .csv file in RM Unify.

Published: 06 Feb 2019 | Cref: TEC6612676 | Last Updated:18 May 2023

Exam user configuration examples on a CC4 network

Provides examples of changes that can be made to restrict access to programs and features for an exam user account on a CC4 network.

Published: 03 Nov 2016 | Cref: TEC5409452 | Last Updated:16 Nov 2023