Knowledge Library

Troubleshooting printer mapping issues on a Community ... You need to be logged in to access this content

Describes how to troubleshoot printer mapping issues on CC4 computers.

Published: 22 Mar 2012 | Cref: TEC2570455 | Last Updated:03 Oct 2024

Troubleshooting CC4 computer build failures using logfiles You need to be logged in to access this content

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

How to gather the RM Logfiles from Community Connect 4 ... You need to be logged in to access this content

The RM Logfiles may be requested by our engineer when troubleshooting an RM product.

Published: 03 Aug 2006 | Cref: TEC729118 | Last Updated:04 Oct 2024

Potential security risk if you have the X: drive assigned ... You need to be logged in to access this content

Describes a potential security risk on a Community Connect 4 (CC4) network. This article highlights what you need to do to mitigate this.

Published: 08 Dec 2017 | Cref: TEC6007570 | Last Updated:23 Jul 2024

A computer build may fail if a scheduled task runs during ... You need to be logged in to access this content

Details an issue where a computer build may fail if a scheduled task to start, shutdown or restart a computer runs during the build process.

Published: 08 Aug 2011 | Cref: TEC2096626 | Last Updated:04 Oct 2024

Community Connect 4 computer build appears to stop when ... You need to be logged in to access this content

Issue where custom drivers may temporarily halt the computer build.

Published: 02 Jul 2009 | Cref: TEC1479312 | Last Updated:09 Jan 2023

Best practice advice - DNS scavenging to delete orphaned ... You need to be logged in to access this content

When workstations are rebuilt to a different name, duplicate entries may be left within DNS for the same IP address.

Published: 01 Aug 2005 | Cref: TEC396803 | Last Updated:23 Jul 2024

Unable to restore a computer from an image or create a new ... You need to be logged in to access this content

Describes an issue where, after a network migration, you are unable to restore a computer from an image or create a new restore image.

Published: 15 Apr 2015 | Cref: TEC4498028 | Last Updated:04 Oct 2024

Adding a computer to a Community Connect 4 (CC4) network ... You need to be logged in to access this content

The process for using RM Smart Client to add a computer on a Community Connect 4 (CC4) network.

Published: 20 Mar 2009 | Cref: TEC1421182 | Last Updated:04 Oct 2024

Optional CC4 update to support NVMe drives on Windows 10 ... You need to be logged in to access this content

Provides an optional CC4 update to support NVMe drives on Windows 10 computers.

Published: 24 Aug 2016 | Cref: DWN5301605 | Last Updated:17 Oct 2022