Knowledge Library

Windows 10 Build 1709 computers appear as Offline in the ... You need to be logged in to access this content

Details why CC4 computers appear as Offline in the RM Management Console (RMMC) upgraded or built to Windows 10 Build 1709.

Published: 17 Sep 2018 | Cref: TEC6430532 | Last Updated:19 Apr 2023

A computer build may fail if a scheduled task runs during ... You need to be logged in to access this content

Details an issue where a computer build may fail if a scheduled task to start, shutdown or restart a computer runs during the build process.

Published: 08 Aug 2011 | Cref: TEC2096626 | Last Updated:04 Oct 2024

Troubleshooting printer mapping issues on a Community ... You need to be logged in to access this content

Describes how to troubleshoot printer mapping issues on CC4 computers.

Published: 22 Mar 2012 | Cref: TEC2570455 | Last Updated:03 Oct 2024

Potential security risk if you have the X: drive assigned ... You need to be logged in to access this content

Describes a potential security risk on a Community Connect 4 (CC4) network. This article highlights what you need to do to mitigate this.

Published: 08 Dec 2017 | Cref: TEC6007570 | Last Updated:23 Jul 2024

Best practice advice - DNS scavenging to delete orphaned ... You need to be logged in to access this content

When workstations are rebuilt to a different name, duplicate entries may be left within DNS for the same IP address.

Published: 01 Aug 2005 | Cref: TEC396803 | Last Updated:23 Jul 2024

How users can pin/unpin programs on the Microsoft Windows ... You need to be logged in to access this content

Explains how users can pin and unpin items on the taskbar on Windows 10 computers on Community Connect 4.

Published: 01 Mar 2010 | Cref: TEC1442028 | Last Updated:13 Apr 2023

AHCI HDD BIOS setting will not allow a computer to build ... You need to be logged in to access this content

Certain computers will not build onto the CC4 network and will get into a constant reboot loop.

Published: 28 Sep 2009 | Cref: TEC1497598 | Last Updated:04 Oct 2024

Troubleshooting CC4 computer build failures using logfiles You need to be logged in to access this content

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Unable to restore a computer from an image or create a new ... You need to be logged in to access this content

Describes an issue where, after a network migration, you are unable to restore a computer from an image or create a new restore image.

Published: 15 Apr 2015 | Cref: TEC4498028 | Last Updated:04 Oct 2024

Adding a computer to a Community Connect 4 (CC4) network ... You need to be logged in to access this content

The process for using RM Smart Client to add a computer on a Community Connect 4 (CC4) network.

Published: 20 Mar 2009 | Cref: TEC1421182 | Last Updated:04 Oct 2024