Knowledge Library

Known issues with Windows 10 version 20H2, 21H2 and 22H2 on ... You need to be logged in to access this content

Up-to-date details of the known issues with CC4 Windows 10 version 20H2, 21H2 and 22H2 computers.

Published: 16 Mar 2020 | Cref: TEC7221844 | Last Updated:04 Oct 2024

CC4 multi-site - remote site clients cannot be added to the ... You need to be logged in to access this content

Explains how to add all computers or servers to the WSUS test group regardless of their location.

Published: 27 Jul 2018 | Cref: TEC6378106 | Last Updated:04 Oct 2024

No access to Microsoft Windows volume control on Windows 10 ... You need to be logged in to access this content

Where the RM volume control has been removed, users are unable to access the Windows volume control on the taskbar, or an error message "could not ...

Published: 25 Feb 2010 | Cref: TEC1609812 | Last Updated:04 Oct 2024

RM Desktop Agent fails to deliver Program Sets on students' ... You need to be logged in to access this content

Explains an RM Desktop Agent error in which student users get an error message about Desktop Agent failing and Program Sets are not delivered correctly.

Published: 24 Mar 2011 | Cref: TEC1880427 | Last Updated:04 Oct 2024

Important CC4 update to enable UAC for Windows 10 computers ... You need to be logged in to access this content

Fixes an issue where Windows 10 computers do not have User Account Control enabled.

Published: 16 Oct 2017 | Cref: DWN5897549 | Last Updated:31 Mar 2023

How to change the RM Logging Level on Community Connect 4 ... You need to be logged in to access this content

How to change the RM component logging level on computers on Community Connect 4 networks.

Published: 04 Jul 2008 | Cref: TEC1194914 | Last Updated:27 Apr 2023

Additional configuration steps when changing your broadband ... You need to be logged in to access this content

Explains how to ensure that a proxy server change is correctly reflected in all settings on all computers on a CC4 network.

Published: 05 Apr 2017 | Cref: TEC5654499 | Last Updated:04 Oct 2024

CC4 computer build fails with an error message while using ... You need to be logged in to access this content

Explains why the CC4 computer build fails with an error message while using the RM default build disk and provides a solution.

Published: 27 Jul 2017 | Cref: TEC5811790 | Last Updated:04 Oct 2024

Driver Update 149 for Community Connect 4 networks ... You need to be logged in to access this content

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 05 Nov 2021 | Cref: DWN8202971 | Last Updated:29 Sep 2025

Managing computers: overview

Computers > Managing ComputersManaging computers: overviewThe RM Management Console identifies a computer by its Windows computer name.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

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