Important CC4 update to fix issues with the proxy bypass ...

Provides a new version of RM System Proxy and RM Vista Activation Proxy, to fix issues with the proxy bypass list.

Published: 09 Jul 2018 | Cref: DWN6321146 | Last Updated:29 Sep 2025

Unable to restore a computer from an image or create a new ...

Describes an issue where, after a network migration, you are unable to restore a computer from an image or create a new restore image.

Published: 15 Apr 2015 | Cref: TEC4498028 | Last Updated:04 Oct 2024

Adding a computer to a Community Connect 4 (CC4) network ...

The process for using RM Smart Client to add a computer on a Community Connect 4 (CC4) network.

Published: 20 Mar 2009 | Cref: TEC1421182 | Last Updated:04 Oct 2024

Using a network (PXE) boot to start the Community Connect 4 ...

It is possible to start the Community Connect 4 (CC4) computer build process by booting to the network (rather than CD or USB drives).

Published: 14 Jul 2009 | Cref: TEC1484478 | Last Updated:04 Oct 2024

CC4 computer or additional server appears in the 'Requiring ...

Describes how to resolve an issue where a CC4 computer or additional server appears in the 'Requiring system updates' smart-list after assigning some ...

Published: 21 Jul 2011 | Cref: TEC2101126 | Last Updated:04 Oct 2024

Computers : overviewAbout Computers HelpThe Computers option in the RM Management Console enables you to view and manage computers within your establishment.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

Error "0x00000709" displayed while changing the default ...

Explains why the error message "0x00000709" is displayed while changing the default printer on a Windows 8.1 or Windows 10 computer on a CC4 network.

Published: 18 Oct 2016 | Cref: TEC5385523 | Last Updated:04 Oct 2024

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Understanding the security implications of using the ...

An explanation of the potential risk that this security setting can leave on a CC4 network.

Published: 26 May 2016 | Cref: TEC5181233 | Last Updated:29 Sep 2025

Error "WIMCaptureImage failed with error 112" displayed ...

... WIMCaptureImage failed with error 112" is displayed when you try to create a restore image on a Community Connect 4 computer as an administrator user.

Published: 05 Nov 2015 | Cref: TEC4761089 | Last Updated:23 Jul 2024