Knowledge Library

RM LogonUI banner v2.5.8.0 shows a computer as Disconnected ... You need to be logged in to access this content

The RM LogonUI banner v2.5.8.0 shows a computer as Disconnected when you switch between wired and wireless connections.

Published: 15 Jan 2015 | Cref: TEC4311927 | Last Updated:04 Oct 2024

When are my computers and servers restarted by Microsoft ... You need to be logged in to access this content

An outline of how the implementation of Microsoft WSUS on Community Connect® 4 is configured to handle Microsoft updates which request a restart.

Published: 06 Mar 2009 | Cref: TEC1386930 | Last Updated:04 Oct 2024

CC4 multi-site - remote site clients cannot be added to the ... You need to be logged in to access this content

Explains how to add all computers or servers to the WSUS test group regardless of their location.

Published: 27 Jul 2018 | Cref: TEC6378106 | Last Updated:04 Oct 2024

Troubleshooting CC4 computer build failures using logfiles You need to be logged in to access this content

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Computers build but fail to install USB3.0 drivers on a ... You need to be logged in to access this content

Explains how to use DPInst to install USB 3.0 device drivers during the Community Connect 4 (CC4) build process.

Published: 12 Dec 2016 | Cref: TEC5480000 | Last Updated:04 Oct 2024

RM Desktop Agent fails to deliver Program Sets on students' ... You need to be logged in to access this content

Explains an RM Desktop Agent error in which student users get an error message about Desktop Agent failing and Program Sets are not delivered correctly.

Published: 24 Mar 2011 | Cref: TEC1880427 | Last Updated:04 Oct 2024

Additional configuration steps when changing your broadband ... You need to be logged in to access this content

Explains how to ensure that a proxy server change is correctly reflected in all settings on all computers on a CC4 network.

Published: 05 Apr 2017 | Cref: TEC5654499 | Last Updated:04 Oct 2024

CC4 computer build fails with an error message while using ... You need to be logged in to access this content

Explains why the CC4 computer build fails with an error message while using the RM default build disk and provides a solution.

Published: 27 Jul 2017 | Cref: TEC5811790 | Last Updated:04 Oct 2024

How to alter Active Hours for Windows 10 v1607 and above ... You need to be logged in to access this content

Explains the Active Hours feature within Windows 10 v1607 and how to configure this on a Community Connect 4 network.

Published: 30 Jun 2017 | Cref: TEC5764035 | Last Updated:04 Oct 2024

Managing computers: overview

Computers > Managing ComputersManaging computers: overviewThe RM Management Console identifies a computer by its Windows computer name.

Published: 05 Aug 2008 | Last Updated:05 Aug 2008

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