Knowledge Library

Best practice advice - DNS scavenging to delete orphaned ... You need to be logged in to access this content

When workstations are rebuilt to a different name, duplicate entries may be left within DNS for the same IP address.

Published: 01 Aug 2005 | Cref: TEC396803 | Last Updated:23 Jul 2024

CC4 multi-site - WSUS target computers synchronisation task You need to be logged in to access this content

Explains why the 'Perform complete WSUS synchronise on target machines' scheduled task only targets clients at the main site.

Published: 08 May 2017 | Cref: TEC5683709 | Last Updated:10 Jun 2022

AHCI HDD BIOS setting will not allow a computer to build ... You need to be logged in to access this content

Certain computers will not build onto the CC4 network and will get into a constant reboot loop.

Published: 28 Sep 2009 | Cref: TEC1497598 | Last Updated:04 Oct 2024

Unable to restore a computer from an image or create a new ... You need to be logged in to access this content

Describes an issue where, after a network migration, you are unable to restore a computer from an image or create a new restore image.

Published: 15 Apr 2015 | Cref: TEC4498028 | Last Updated:04 Oct 2024

Adding a computer to a Community Connect 4 (CC4) network ... You need to be logged in to access this content

The process for using RM Smart Client to add a computer on a Community Connect 4 (CC4) network.

Published: 20 Mar 2009 | Cref: TEC1421182 | Last Updated:04 Oct 2024

HP ProDesk 400 G4 SFF computers show blue screen (BSOD) You need to be logged in to access this content

Describes an issue where HP ProDesk 400 G4 SFF computers exhibit blue screen behaviour.

Published: 01 Nov 2019 | Cref: TEC7047383 | Last Updated:20 Apr 2023

Using a network (PXE) boot to start the Community Connect 4 ... You need to be logged in to access this content

It is possible to start the Community Connect 4 (CC4) computer build process by booting to the network (rather than CD or USB drives).

Published: 14 Jul 2009 | Cref: TEC1484478 | Last Updated:04 Oct 2024

Troubleshooting CC4 computer build failures using logfiles You need to be logged in to access this content

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:28 Feb 2024

Important CC4 update to fix issues with the proxy bypass ... You need to be logged in to access this content

Provides a new version of RM System Proxy and RM Vista Activation Proxy, to fix issues with the proxy bypass list.

Published: 09 Jul 2018 | Cref: DWN6321146 | Last Updated:29 Sep 2025

CC4 computer or additional server appears in the 'Requiring ... You need to be logged in to access this content

Describes how to resolve an issue where a CC4 computer or additional server appears in the 'Requiring system updates' smart-list after assigning some ...

Published: 21 Jul 2011 | Cref: TEC2101126 | Last Updated:04 Oct 2024

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