Unable to move a user account in the RM Management Console ...

Explains why you are unable to move a user account in the CC4 RMMC.

Published: 04 Dec 2012 | Cref: TEC2999057 | Last Updated:30 Jan 2023

CC4 RMMC may show an "out of memory" error during User ...

Provides a potential workaround for an unstable RM Management Console (RMMC) due to "out of memory" errors on a Community Connect 4 network.

Published: 15 Dec 2017 | Cref: TEC6018411 | Last Updated:10 Feb 2023

"PRIMARYTSAFAILEDPROCESSING User update failed." error ...

Explains the cause of RM Unify Audit log error "User update failed.".

Published: 13 Aug 2021 | Cref: TEC8058662 | Last Updated:04 Oct 2024

Explains how to stop the Network Agent from creating and configuring home folders when it creates a new user.

Published: 19 Aug 2022 | Cref: TEC8720672 | Last Updated:04 Oct 2024

RM OneDrive Mapper runs twice at logon for privileged users

Explains how to fix an issue where RM OneDriveMapper runs twice at logon.

Published: 22 Dec 2016 | Cref: TEC5492624 | Last Updated:14 Feb 2023

Details the requirements and behaviour of changing RM Unify user email addresses in bulk.

Published: 17 Mar 2022 | Cref: TEC8279830 | Last Updated:04 Oct 2024

Provides a download of the RM Unify CSV Extraction Tool and a Release Note providing installation and usage instructions.

Published: 15 Apr 2013 | Cref: DWN3182515 | Last Updated:14 Feb 2023

User...

Published: 05 May 2021 | Cref: TEC7855411 | Last Updated:04 Oct 2024

RM Tutor 6.1 v4 User Guide, Release Note and Quick Start ...

Provides User Guide, Release Note and Quick Start guides for RM Tutor 6.1 v4.

Published: 17 Feb 2021 | Cref: DWN7692475 | Last Updated:29 Sep 2025

Intune - Autopilot 'pre-provisioned deployment' is only ...

Describes a change in Autopilot and customer options.

Published: 26 Mar 2024 | Cref: TEC9672104 | Last Updated:26 Mar 2024