Knowledge Library

CC4 - Computer build process - Build disk generation fails ... You need to be logged in to access this content

Community Connect 4 (CC4) computer build process - build disk generation fails with the error "Could not mount the image ....

Published: 02 Sep 2008 | Cref: TEC1279245 | Last Updated:04 Oct 2024

How to determine why computers are in the Requiring System ... You need to be logged in to access this content

Provides a download for the RM Stale Package Detector tool.

Published: 07 Oct 2013 | Cref: DWN3522158 | Last Updated:29 Sep 2025

Error "ExclusiveUseChecker has stopped working" displayed ... You need to be logged in to access this content

... "ExclusiveUseChecker has stopped working" message is displayed when you log on to the computer as any user type on a Community Connect 4 network.

Published: 15 Jun 2015 | Cref: TEC4341579 | Last Updated:04 Oct 2024

Unable to start virtual machines using Hyper-V on a Server ... You need to be logged in to access this content

... which has been seen to affect Server 2012 R2 Hyper V hosts whereby following the installation of KB5009624, the virtual machines fail to start.

Published: 14 Jan 2022 | Cref: TEC8331915 | Last Updated:02 Feb 2023

How to gather the RM Logfiles from Community Connect 4 ... You need to be logged in to access this content

The RM Logfiles may be requested by our engineer when troubleshooting an RM product.

Published: 03 Aug 2006 | Cref: TEC729118 | Last Updated:04 Oct 2024

A computer build may fail if a scheduled task runs during ... You need to be logged in to access this content

Details an issue where a computer build may fail if a scheduled task to start, shutdown or restart a computer runs during the build process.

Published: 08 Aug 2011 | Cref: TEC2096626 | Last Updated:04 Oct 2024

Troubleshooting printer mapping issues on a Community ... You need to be logged in to access this content

Describes how to troubleshoot printer mapping issues on CC4 computers.

Published: 22 Mar 2012 | Cref: TEC2570455 | Last Updated:03 Oct 2024

CC4 multi-site - WSUS target computers synchronisation task You need to be logged in to access this content

Explains why the 'Perform complete WSUS synchronise on target machines' scheduled task only targets clients at the main site.

Published: 08 May 2017 | Cref: TEC5683709 | Last Updated:10 Jun 2022

Potential security risk if you have the X: drive assigned ... You need to be logged in to access this content

Describes a potential security risk on a Community Connect 4 (CC4) network. This article highlights what you need to do to mitigate this.

Published: 08 Dec 2017 | Cref: TEC6007570 | Last Updated:23 Jul 2024

Best practice advice - DNS scavenging to delete orphaned ... You need to be logged in to access this content

When workstations are rebuilt to a different name, duplicate entries may be left within DNS for the same IP address.

Published: 01 Aug 2005 | Cref: TEC396803 | Last Updated:23 Jul 2024

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