How to create CC4 packages for MSU files

Explains the process to import an MSU file into the RM Management Console (RMMC).

Published: 17 Mar 2014 | Cref: TEC3809017 | Last Updated:01 Mar 2023

Microsoft Office Multiple Activation Key (MAK) update for ...

Provides a download containing the package to update MAK for Microsoft Office 2016 and also the instructions to install the package and how to import ...

Published: 23 Feb 2016 | Cref: DWN4903132 | Last Updated:25 Aug 2020

How to allow students to request help in RM Tutor 6.1

Describes how to enable students to send help requests in RM Tutor 6.1.

Published: 27 Feb 2013 | Cref: TEC2993902 | Last Updated:26 Jul 2022

Fix for core update issue where RM Visual Studio dotnet C ...

Provides a new version of the 'RM Visual Studio dotNet C Runtime Updater' package (v4.3.439.0) for 8.1 Community Connect 4 (CC4) build client networks.

Published: 06 Jun 2014 | Cref: DWN3884994 | Last Updated:04 Oct 2022

How to disable the Windows Firewall Security warning ...

Describes the procedure to disable the Windows Firewall Security warning message for an application on a Community Connect 4 network.

Published: 23 Jan 2009 | Cref: TEC1375851 | Last Updated:08 Feb 2023

CC4 package import fails to import package

When importing a CC4 package or MSI package into the RM Management Console (RMMC) to use in CC4 package deployment, the import fails with Unknown ...

Published: 29 Mar 2018 | Cref: TEC6188972 | Last Updated:20 Jun 2022

Reference for Package INI files

A reference for Community Connect 4 package ini files.

Published: 29 Jan 2004 | Cref: TEC21757 | Last Updated:14 Feb 2023

How to use the RM Tutor 6.1 support tool to generate logs

Describes how to use the support tool provided with RM Tutor 6.1 to gather detailed information from the Tutor Control or student computer, should ...

Published: 20 Feb 2014 | Cref: TEC3770828 | Last Updated:08 Feb 2023

ms_office_2019_activation_tool.zip

Background content for ms_office_2019_activation_tool.zip

Published: 13 Jan 2020 | Cref: MDL7142999 | Last Updated:17 Jan 2020

Using the RM Network Recycle Bin on touchscreen devices

Describes the limitations of accessing the RM Network Recycle Bin via a touchscreen device.

Published: 26 May 2011 | Cref: TEC2013296 | Last Updated:01 Dec 2022