Health Check on a new CC4 network does not allow the ...

The issue occurs because the Health Check log file location is not set correctly.

Published: 13 Jan 2012 | Cref: TEC2187990 | Last Updated:01 Nov 2022

UEV settings may not apply correctly to CC4 privileged users

The procedure to fix the issue of UEV not working correctly for privileged users.

Published: 10 Jul 2019 | Cref: TEC6887361 | Last Updated:13 Jul 2022

How to delete a user profile from Community Connect 4 ...

On a Community Connect 4 (CC4) network where UEV profiles are not being used, if you get an issue with a user that resetting the user profile or ...

Published: 05 May 2009 | Cref: TEC1270476 | Last Updated:04 Nov 2022

Default Path rules in CC4

Published: 12 Jun 2008 | Cref: MDL1226320 | Last Updated:06 Aug 2018

Lists, smart-lists and folders do not appear in the RM ...

All of a user's stored lists, smart-lists and folders may disappear in the RM Management Console in CC4.

Published: 14 Aug 2009 | Cref: TEC1504363 | Last Updated:05 Sep 2022

Cloned user type settings are not applied when users log on ...

When you clone a user type, it gets created without any errors in the RM Management Console, but the settings are not applied when the users log on.

Published: 13 Jan 2011 | Cref: TEC1832269 | Last Updated:06 Sep 2022

How to move users that have long file names located in ...

How to successfully move users using the RM Management Console between servers if they have long file names in the users' My Documents area.

Published: 05 Dec 2005 | Cref: TEC547362 | Last Updated:12 Dec 2022

CC4 in-place upgrades to Windows 10 v1809 may require ...

Describes a known issue when using WSUS to in-place upgrade CC4 Windows 10 computers to v1809.

Published: 02 Aug 2019 | Cref: TEC6923725 | Last Updated:18 Jan 2022

Community Connect - Printer Credit Information is not ...

Printer credit information is unavailable or not displayed on Community Connect 4 networks.

Published: 28 Jun 2002 | Cref: TEC36263 | Last Updated:01 Nov 2022

UEV - V6 profiles not deleted (by the UEV migration tool)

Explains why V6 user profiles are not deleted by the UEV migration tool and how to resolve.

Published: 25 Jun 2019 | Cref: TEC6860493 | Last Updated:13 Jun 2022