Explains why the error message "RM.Networks.IdentityManagement.ConfigTool has stopped working " is displayed when you try to save AD filter or role ...

Published: 29 Oct 2015 | Cref: TEC4835089 | Last Updated:04 Oct 2024

Error "Authentication Error, Cannot contact the server" ...

Explains why an error message "Authentication Error, Cannot contact the server" is displayed when you access the RMMC ClickOnce on a CC4.5 network ...

Published: 21 Aug 2015 | Cref: TEC4698927 | Last Updated:02 Jan 2023

Important CC4 update to enable UAC for Windows 10 computers ...

Fixes an issue where Windows 10 computers do not have User Account Control enabled.

Published: 16 Oct 2017 | Cref: DWN5897549 | Last Updated:31 Mar 2023

User folders are replaced by folders called Documents on ...

Describes a Windows 10 issue on CC4 networks where user folders are renamed as Documents.

Published: 27 Nov 2009 | Cref: TEC1562152 | Last Updated:04 Oct 2024

User profile service fails logon with an error "The User ...

Provides a workaround for the issue of logon failing as the user does not have a cached profile on the Windows 10 computer.

Published: 13 Sep 2019 | Cref: TEC6967085 | Last Updated:03 Oct 2024

Location Chooser fails to display all locations for ...

Details an issue where Location Chooser fails to display all locations for systemadmin users on Windows 10 computers on a CC4 network.

Published: 24 May 2017 | Cref: TEC5708883 | Last Updated:27 Apr 2023

Community Connect 4 Smartclient troubleshooting

Some of the issues that may be seen when attempting to Smartclient a Windows 10 computer onto a CC4 network, along with known resolutions or workarounds.

Published: 16 Feb 2009 | Cref: TEC1388445 | Last Updated:04 Oct 2024

Explains why users may experience issues accessing third-party apps via RM Unify when using an 'old' or superseded browser version.

Published: 13 May 2020 | Cref: TEC7298947 | Last Updated:26 Apr 2022

How to apply Windows 10 v22H2 policy changes to your custom ...

Lists the user and computer policy changes that are included in the CC4 Windows 10 v22H2 Client Pack and describes how to add these to the existing ...

Published: 19 Apr 2023 | Cref: TEC9120959 | Last Updated:23 May 2023

Intune - 'Set up School PCs' may fail on editions of ...

Describes an issue with using this enrolment approach and a workaround.

Published: 20 Oct 2023 | Cref: TEC9424755 | Last Updated:29 Feb 2024