User folders are replaced by folders called Documents on ...

Describes a Windows 10 issue on CC4 networks where user folders are renamed as Documents.

Published: 27 Nov 2009 | Cref: TEC1562152 | Last Updated:06 Mar 2023

Community Connect 4 Smartclient troubleshooting

... the issues that may be seen when attempting to Smartclient a Windows 10 computer onto a CC4 network, along with known resolutions or workarounds.

Published: 16 Feb 2009 | Cref: TEC1388445 | Last Updated:25 May 2023

Pop-up message "Do you trust this printer" or "Connect to ...

Details a known issue with the mapping of printers if various Windows updates are installed.

Published: 23 Aug 2016 | Cref: TEC5307153 | Last Updated:03 Oct 2024

CC4 Windows 10/8.1 BSOD when printing

Explains the cause of the error "APC_INDEX_MISMATCH" with a blue screen.

Published: 12 Mar 2021 | Cref: TEC7785352 | Last Updated:10 Mar 2022

windows_10_v22h2_for_cc4_release_note.pdf

Background content for windows_10_v22h2_for_cc4_release_note.pdf

Published: 19 May 2023 | Cref: MDL9174058 | Last Updated:19 May 2023

Troubleshooting TCP/UDP Port exhaustion

Provides advice on identifying Windows processes that are consuming high numbers of TCP/UDP ports.

Published: 04 Jun 2020 | Cref: TEC7329331 | Last Updated:04 Oct 2024

CC4 - Host Manager and package deployment issues may be ...

Provides advice about a known issue if domain controllers are not patched to the same October 2022 level.

Published: 10 Nov 2022 | Cref: TEC8878929 | Last Updated:04 Oct 2024

User profile service fails logon with an error "The User ...

Provides a workaround for the issue of logon failing as the user does not have a cached profile on the Windows 10 computer.

Published: 13 Sep 2019 | Cref: TEC6967085 | Last Updated:06 Sep 2022

Using a network (PXE) boot to start the Community Connect 4 ...

It is possible to start the Community Connect 4 (CC4) computer build process by booting to the network (rather than CD or USB drives).

Published: 14 Jul 2009 | Cref: TEC1484478 | Last Updated:04 Oct 2024

windows_10_v21h2_for_cc4_release_note.pdf

Background content for windows_10_v21h2_for_cc4_release_note.pdf

Published: 22 Feb 2022 | Cref: MDL8426359 | Last Updated:23 Jun 2022