Community Connect 4 Smartclient troubleshooting

Some of the issues that may be seen when attempting to Smartclient a Windows 10 computer onto a CC4 network, along with known resolutions or workarounds.

Published: 16 Feb 2009 | Cref: TEC1388445 | Last Updated:04 Oct 2024

User profile service fails logon with an error "The User ...

Provides a workaround for the issue of logon failing as the user does not have a cached profile on the Windows 10 computer.

Published: 13 Sep 2019 | Cref: TEC6967085 | Last Updated:03 Oct 2024

How to generate WindowsUpdate.log on Windows Server 2016 / ...

Guidance on how to generate the WindowsUpdate.log even if Windows Defender is not installed on Windows Server 2016 / Windows 10.

Published: 12 Nov 2018 | Cref: TEC6513327 | Last Updated:17 Jan 2022

Toast notifications will not work for restricted users in ...

Details an issue where toast notifications will not work for restricted users in Windows 10 computers on a CC4 network.

Published: 12 Oct 2018 | Cref: TEC6475219 | Last Updated:10 Feb 2023

Important CC4 update to enable UAC for Windows 10 computers ...

Fixes an issue where Windows 10 computers do not have User Account Control enabled.

Published: 16 Oct 2017 | Cref: DWN5897549 | Last Updated:31 Mar 2023

CC4 Build Windows 10 20H2 fails to install Intel Network ...

Provides workaround to the issue of CC4 Build Windows 10 20H2 failing to install Intel Network card after Windows is installed.

Published: 28 May 2021 | Cref: TEC7921029 | Last Updated:12 May 2022

RM WSUS - response to Microsoft Windows servicing changes

Explains the new Microsoft Windows servicing changes and how they will be delivered via RM WSUS.

Published: 24 Oct 2016 | Cref: TEC5392255 | Last Updated:03 Oct 2024

How to apply Windows 10 v22H2 policy changes to your custom ...

Lists the user and computer policy changes that are included in the CC4 Windows 10 v22H2 Client Pack and describes how to add these to the existing ...

Published: 19 Apr 2023 | Cref: TEC9120959 | Last Updated:23 May 2023

Location Chooser fails to display all locations for ...

Details an issue where Location Chooser fails to display all locations for systemadmin users on Windows 10 computers on a CC4 network.

Published: 24 May 2017 | Cref: TEC5708883 | Last Updated:27 Apr 2023

Critical CC4 software update to resolve build issues ...

Provides a CC4 software update for resolving build issues on single-site and multi-site networks.

Published: 11 Apr 2017 | Cref: DWN5645540 | Last Updated:29 Sep 2025