How to remove the 'Connect to a remote PC' option from the ...

Provides steps to remove the 'Connect to a remote PC' option from the CC4 Access web page.

Published: 04 Jan 2016 | Cref: TEC4912412 | Last Updated:27 Sep 2022

RM Management Console not showing tabs on computer ...

Describes an issue where you unable to view the computer properties from the RM Management Console (RMMC).

Published: 03 Jun 2010 | Cref: TEC1679919 | Last Updated:04 Oct 2024

CC4 - Computer build hangs when Creating Package Manager ...

If computer build hangs while Creating Package Manager Job, you can resolve the issue by restarting RM Service Host.

Published: 27 Nov 2009 | Cref: TEC1552757 | Last Updated:04 Oct 2024

Driver Update 152 for Community Connect 4 networks ...

A download to install updated drivers for use during computer builds on Community Connect 4 (CC4) networks.

Published: 10 Oct 2022 | Cref: DWN8747049 | Last Updated:29 Sep 2025

CC4 Access Web Client - "Can't connect to the remote PC ...

Explains why users are presented with "Oops, we couldn't connect to CC4Access" error message when trying to connect to the CC4 Access Web Client and ...

Published: 13 Aug 2021 | Cref: TEC6976353 | Last Updated:04 Oct 2024

CC4 Windows 10 computers - Removing the 'Reset this PC' ...

Provides a package to remove the 'Reset this PC' recovery option from Windows 10 computers.

Published: 02 Aug 2022 | Cref: TEC8708031 | Last Updated:01 Mar 2023

Using RM SSL Connect (f5) VPN client on an off-site CC4 ...

A guide on how to use RM SSL Connect VPN client on a CC4 computer when the computer is off-site.

Published: 08 Oct 2024 | Cref: TEC9951471 | Last Updated:08 Oct 2024

Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:04 Oct 2024

Error "The entered computer name is invalid" displayed when ...

Details why the error message "The entered computer name is invalid" is displayed when you try to rename a computer on a Community Connect 4 network.

Published: 06 Jan 2017 | Cref: TEC5497057 | Last Updated:22 Mar 2024

How to build a clean Community Connect 4 computer in the ...

Instructions on how to build a clean computer in the Package Build folder in the RM Management Console for Community Connect 4.

Published: 13 Feb 2009 | Cref: TEC1391231 | Last Updated:23 Jul 2024