Toast notifications will not work for restricted users in ...

Details an issue where toast notifications will not work for restricted users in Windows 10 computers on a CC4 network.

Published: 12 Oct 2018 | Cref: TEC6475219 | Last Updated:04 Oct 2024

How to generate WindowsUpdate.log on Windows Server 2016 / ...

Guidance on how to generate the WindowsUpdate.log even if Windows Defender is not installed on Windows Server 2016 / Windows 10.

Published: 12 Nov 2018 | Cref: TEC6513327 | Last Updated:03 Oct 2024

RM CC4 Windows 10 Extended Security Updates (ESU)

Download and instructions for deploying Microsoft Windows 10 Extended Security Updates on CC4 networks.

Published: 19 Sep 2025 | Cref: DWN10392198 | Last Updated:05 Nov 2025

CC4 Build Windows 10 20H2 fails to install Intel Network ...

Provides workaround to the issue of CC4 Build Windows 10 20H2 failing to install Intel Network card after Windows is installed.

Published: 28 May 2021 | Cref: TEC7921029 | Last Updated:03 Oct 2024

Explains why users may experience issues accessing third-party apps via RM Unify when using an 'old' or superseded browser version.

Published: 13 May 2020 | Cref: TEC7298947 | Last Updated:03 Oct 2024

CC4 Windows 10 builds fail to complete as a Windows ...

Provides a workaround to an issue where CC4 Windows 10 builds fail to complete as a Windows Defender virus definition causes a failure loop.

Published: 16 Aug 2019 | Cref: TEC6931948 | Last Updated:04 Oct 2024

Restricted users cannot see the network icon and change ...

Details an issue where restricted users cannot see the network icon and change wireless networks on a Windows 10 computer on a CC4 network and ...

Published: 24 Oct 2017 | Cref: TEC5925679 | Last Updated:04 Oct 2024

Location Chooser fails to display all locations for ...

Details an issue where Location Chooser fails to display all locations for systemadmin users on Windows 10 computers on a CC4 network.

Published: 24 May 2017 | Cref: TEC5708883 | Last Updated:04 Oct 2024

Important CC4 update to fix touch screen issues on Windows ...

Provides a new version of the RM Client Security Module, to resolve issues with touch screen devices on CC4 networks.

Published: 02 Mar 2016 | Cref: DWN4963420 | Last Updated:29 Sep 2025

Emails stuck in Exchange on-premises (2016 and 2019) ...

Provides information on fixing a Jan 2022 Exchange Server issue.

Published: 03 Jan 2022 | Cref: NWS8314513 | Last Updated:27 Jan 2023