Knowledge Library

Changes to Kerberos Encryption in Jan, Apr and Jul '26 ... You need to be logged in to access this content

Understanding the January, April and July's Windows Updates and how they change Kerberos Encryption.

Published: 12 May 2026 | Cref: TEC10644309 | Last Updated:19 May 2026

How to generate WindowsUpdate.log on Windows Server 2016 / ... You need to be logged in to access this content

Guidance on how to generate the WindowsUpdate.log even if Windows Defender is not installed on Windows Server 2016 / Windows 10.

Published: 12 Nov 2018 | Cref: TEC6513327 | Last Updated:17 Jan 2022

Important CC4 update to ensure Windows updates are ... You need to be logged in to access this content

Removes policies that may interfere with Windows updates for CC4 computers.

Published: 06 Mar 2019 | Cref: DWN6691394 | Last Updated:29 Sep 2025

Important CC4 update to fix touch screen issues on Windows ... You need to be logged in to access this content

Provides a new version of the RM Client Security Module, to resolve issues with touch screen devices on CC4 networks.

Published: 02 Mar 2016 | Cref: DWN4963420 | Last Updated:29 Sep 2025

An incorrect build date is recorded in a Windows 10 ... You need to be logged in to access this content

Explains why there is an incorrect build date recorded in a Windows 10 computer's RM Management Console (RMMC) properties.

Published: 16 Oct 2017 | Cref: TEC5911429 | Last Updated:20 Apr 2023

CC4 Build Windows 10 20H2 fails to install Intel Network ... You need to be logged in to access this content

Provides workaround to the issue of CC4 Build Windows 10 20H2 failing to install Intel Network card after Windows is installed.

Published: 28 May 2021 | Cref: TEC7921029 | Last Updated:12 May 2022

Important CC4 update to enable UAC for Windows 10 computers ... You need to be logged in to access this content

Fixes an issue where Windows 10 computers do not have User Account Control enabled.

Published: 16 Oct 2017 | Cref: DWN5897549 | Last Updated:31 Mar 2023

List of application packages validated by RM on Windows 10 ... You need to be logged in to access this content

Provides a PDF with a list of application packages validated by RM on Windows 10 for use with CC4 and SCCM.

Published: 14 Jul 2021 | Cref: TEC8003048 | Last Updated:16 Jun 2023

Windows 10 Build 1709 computers appear as Offline in the ... You need to be logged in to access this content

Details why CC4 computers appear as Offline in the RM Management Console (RMMC) upgraded or built to Windows 10 Build 1709.

Published: 17 Sep 2018 | Cref: TEC6430532 | Last Updated:19 Apr 2023

CC4 Windows 10 builds fail to complete as a Windows ... You need to be logged in to access this content

Provides a workaround to an issue where CC4 Windows 10 builds fail to complete as a Windows Defender virus definition causes a failure loop.

Published: 16 Aug 2019 | Cref: TEC6931948 | Last Updated:05 Sep 2022