

Contains a workaround to enable you to unmount a multimedia CD on a computer with any operating system after Windows 8 (including Windows 10).
Provides steps to remove a user's access to the Windows recovery option on a Windows 8.1 or Windows 10 computer on a CC4 network.
Explains why users are presented with "Oops, we couldn't connect to CC4Access" error message when trying to connect to the CC4 Access Web Client and ...
Details why the error message "The entered computer name is invalid" is displayed when you try to rename a computer on a Community Connect 4 network.
If computer build hangs while Creating Package Manager Job, you can resolve the issue by restarting RM Service Host.
Describes an issue where you unable to view the computer properties from the RM Management Console (RMMC).
Describes an issue where HP ProDesk 400 G4 SFF computers exhibit blue screen behaviour.
If a computer is rebuilt with a different name, then both the old and new computer accounts exist on the network.
Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer