Troubleshooting CC4 computer build failures using logfiles

Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer

Published: 11 Mar 2010 | Cref: TEC1625277 | Last Updated:06 Nov 2026

Tuning your Community Connect 4 network to improve log on ...

Describes how to improve user log on times on CC4 networks.

Published: 16 Jun 2011 | Cref: TEC1622957 | Last Updated:06 Nov 2026

CC4 - Dagent has encountered an error and needs to close

Describes how to fix the error 'Dagent has encountered an error and needs to close' on Community Connect 4.

Published: 25 Sep 2009 | Cref: TEC1510469 | Last Updated:06 Nov 2026

CC4 - Computer build hangs when Creating Package Manager Job

If computer build hangs while Creating Package Manager Job, you can resolve the issue by restarting RM Service Host.

Published: 27 Nov 2009 | Cref: TEC1552757 | Last Updated:06 Nov 2026

User folders are replaced by folders called Documents on ...

Describes a Windows 10 issue on CC4 networks where user folders are renamed as Documents.

Published: 27 Nov 2009 | Cref: TEC1562152 | Last Updated:06 Nov 2026

CC4 - Package installations may not continue after an ...

Describes an issue where CC4 package installations may not continue if a computer restarts after installing a package that contains an unexpected reboot.

Published: 21 Sep 2009 | Cref: TEC1507252 | Last Updated:06 Nov 2026

Community Connect 4 package installation failure due to ...

CC4 package installation fails because Windows Installer is currently installing or configuring another package.

Published: 25 Aug 2009 | Cref: TEC1508701 | Last Updated:06 Nov 2026

AHCI HDD BIOS setting will not allow a computer to build ...

Certain computers will not build onto the CC4 network and will get into a constant reboot loop.

Published: 28 Sep 2009 | Cref: TEC1497598 | Last Updated:06 Nov 2026

Community Connect - Best practice when rebuilding computers ...

If a computer is rebuilt with a different name, then both the old and new computer accounts exist on the network.

Published: 03 Dec 2004 | Cref: TEC1496705 | Last Updated:06 Nov 2026

Using a network (PXE) boot to start the Community Connect 4 ...

It is possible to start the Community Connect 4 (CC4) computer build process by booting to the network (rather than CD or USB drives).

Published: 14 Jul 2009 | Cref: TEC1484478 | Last Updated:06 Nov 2026