Microsoft Office Multiple Activation Key (MAK) update for ...

Details how to update the Multiple Activation Key (MAK) for Microsoft Office 2010 and Office 2013 without removing or uninstalling the existing packages.

Published: 23 Sep 2015 | Cref: DWN4732057 | Last Updated:10 Feb 2023

Manual recovery process for a failed CC4 core upgrade (the ...

Provides information about a manual process that can be used to recover a failed CC4 core upgrade.

Published: 05 May 2015 | Cref: TEC4523113 | Last Updated:08 Feb 2023

CC4 - RM Management Console displays an "Unhandled ...

Describes an issue where the RMMC shows an "Unhandled exception" error while saving the properties of a server from the Computers node, on a CC4 ...

Published: 24 Oct 2012 | Cref: TEC2711894 | Last Updated:08 Feb 2023

How to disable the Windows Firewall Security warning ...

Describes the procedure to disable the Windows Firewall Security warning message for an application on a Community Connect 4 network.

Published: 23 Jan 2009 | Cref: TEC1375851 | Last Updated:08 Feb 2023

How to use the RM Tutor 6.1 support tool to generate logs

Describes how to use the support tool provided with RM Tutor 6.1 to gather detailed information from the Tutor Control or student computer, should ...

Published: 20 Feb 2014 | Cref: TEC3770828 | Last Updated:08 Feb 2023

Microsoft Office 2013 prompts for logon details on ...

Outlines the steps you will need to take to allow Microsoft Office 2013 to run through a proxy server so the logon prompt no longer appears.

Published: 08 May 2013 | Cref: TEC3283140 | Last Updated:01 Feb 2023

Microsoft Teams desktop app displays the message "To keep ...

Explains why the Microsoft Teams desktop app displays the banner message "To keep using Teams, download the latest update".

Published: 24 Mar 2021 | Cref: TEC7807902 | Last Updated:05 Jan 2023

Microsoft Teams desktop app displays the message "Teams ...

Explains why the Microsoft Teams desktop app displays the banner message "Teams needs an update".

Published: 23 Mar 2021 | Cref: TEC7761854 | Last Updated:05 Jan 2023

Changing the file set for a Community Connect 4 package

How to associate a new source file or files (for example, a changed MSI) with a CC4 package.

Published: 18 Aug 2009 | Cref: TEC1506902 | Last Updated:05 Jan 2023

RM Tutor - how to identify which version is installed

Describes how to identify which version of RM Tutor is installed on your CC4 network.

Published: 27 Oct 2017 | Cref: TEC5938071 | Last Updated:20 Dec 2022