Lists, smart-lists and folders do not appear in the RM ...

All of a user's stored lists, smart-lists and folders may disappear in the RM Management Console in CC4.

Published: 14 Aug 2009 | Cref: TEC1504363 | Last Updated:05 Sep 2022

How to add application templates to UEV on CC4 networks

With User Experience Virtualisation (UEV), you can capture settings for third party applications by adding templates.

Published: 11 Dec 2018 | Cref: TEC6492074 | Last Updated:21 Jun 2022

How to reset to a clean roaming profile for Windows 10 ...

Describes how to ensure that you get a clean new user profile for Windows 10 1809/1909 on Community Connect 4 (CC4) networks.

Published: 15 Aug 2019 | Cref: TEC6931208 | Last Updated:26 May 2023

User unable to unmount a multimedia CD using Virtual CD 10 ...

Contains a workaround to enable you to unmount a multimedia CD on a computer with any operating system after Windows 8 (including Windows 10).

Published: 09 Dec 2014 | Cref: TEC3663239 | Last Updated:20 Apr 2023

FAQ for UEV on CC4 networks

Details the main features of UEV when implemented on a CC4 network.

Published: 12 Dec 2018 | Cref: TEC6538569 | Last Updated:04 Oct 2024

Overview of Software Restriction Policies on Community ...

Software Restrictions allow you to specify what software is allowed to run on your system. This only applies to Community Connect 4.

Published: 18 Aug 2008 | Cref: TEC1226146 | Last Updated:04 Oct 2024

For multi establishment networks, printer credits cannot be ...

The information in this support note refers to a known issue with Community Connect 4 network where at the moment there is no solution.

Published: 10 May 2002 | Cref: TEC29174 | Last Updated:03 Oct 2024

CC4 - Recreating custom registry policies

Details of how to recreate custom registry policies using the RM Management Console.

Published: 26 Jun 2009 | Cref: TEC1454197 | Last Updated:29 Sep 2025

How to run a Resultant Set of Policy (RSoP) query in ...

Provides steps to run a Resultant Set of Policy (RSoP) query in planning and logging mode.

Published: 04 Jul 2016 | Cref: TEC5199625 | Last Updated:04 Oct 2024

Updated 'CC4 Support for UEV' product released (v1.7.0.1 - ...

Provides information on a new release that customers should install if they use UEV on CC4.

Published: 26 Jun 2019 | Cref: NWS6863892 | Last Updated:29 Sep 2025