User matching (brownfield) for Google Workspace is not possible when Microsoft 365 is already connected to RM Unify.

Published: 09 Dec 2015 | Cref: TEC4904117 | Last Updated:05 Sep 2022

CC4 profile reset of users will also call a health check

Explains why a profile reset may take a longer time if the data in the user's home directory is large.

Published: 03 Sep 2015 | Cref: TEC4710460 | Last Updated:03 Oct 2024

SIMS - Creating User Defined Fields

Provides a downloadable PDF document containing the details on User Defined Fields in SIMS.

Published: 12 Nov 2018 | Cref: DWN6521185 | Last Updated:23 Jul 2024

Explains why you see an error message "Sorry but an unexpected error occurred while restoring the selected user(s).

Published: 28 Nov 2019 | Cref: TEC7060594 | Last Updated:04 Oct 2024

The 'Microsoft User Experience Virtualisation' category is ...

Describes how to add the UEV policies to the CC4 RMMC.

Published: 16 Sep 2019 | Cref: TEC6964097 | Last Updated:23 Jul 2024

Details the requirements and behaviour of the MIS-sourced user rename functionality, which is available to RM Unify super admins.

Published: 21 Aug 2019 | Cref: TEC6902586 | Last Updated:04 Oct 2024

Provides steps to block/unblock users in Microsoft 365.

Published: 27 May 2016 | Cref: TEC5030148 | Last Updated:16 Apr 2024

CC4 profile reset of users will also call a health check

Explains why a profile reset may take a longer time if the data in the user's home directory is large.

Published: 03 Sep 2015 | Cref: TEC4710460 | Last Updated:02 Apr 2024

Explains why an error message "Failed to process movement for User" is displayed in the AD Sync log.

Published: 30 Nov 2015 | Cref: TEC4884695 | Last Updated:04 Oct 2024

RMMC fails to delete users with error "The directory ...

Explains a workaround should user deletion fail if the AD account has an attached ActiveSync object.

Published: 07 Jan 2016 | Cref: TEC4931140 | Last Updated:04 Oct 2024