

Explains why a profile reset may take a longer time if the data in the user's home directory is large.
Explains why you see an error message "Sorry but an unexpected error occurred while restoring the selected user(s).
Details the requirements and behaviour of the MIS-sourced user rename functionality, which is available to RM Unify super admins.
Explains why users see a looping 'Pick an account' popup, or sign in box, possibly with an "Oops, something went wrong.
Describes how to add the UEV policies to the CC4 RMMC.
Explains why an error message "Failed to process movement for User" is displayed in the AD Sync log.
Provides steps to block/unblock users in Microsoft 365.
Explains a workaround should user deletion fail if the AD account has an attached ActiveSync object.
Explains why a profile reset may take a longer time if the data in the user's home directory is large.
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