Details the process required to unfederate your existing Microsoft 365 domain and prepare the users within for federation to RM Unify.

Published: 13 Aug 2013 | Cref: TEC3426861 | Last Updated:10 Apr 2024

"PRIMARYTSAFAILEDPROCESSING CC4 was unable to update User ...

CC4 was unable to update User Properties.".

Published: 20 Apr 2021 | Cref: TEC7845452 | Last Updated:02 May 2023

Describes the process of changing where the Network Agent creates and sets home folders for new users.

Published: 18 Mar 2022 | Cref: TEC8382417 | Last Updated:26 Jun 2023

Explains why an error message "Failed to process movement for User" is displayed in the AD Sync log.

Published: 30 Nov 2015 | Cref: TEC4884695 | Last Updated:16 Aug 2022

Details the requirements and behaviour of changing RM Unify user email addresses in bulk.

Published: 17 Mar 2022 | Cref: TEC8279830 | Last Updated:13 Mar 2023

Details on the admin rights available for users within RM Unify.

Published: 18 Apr 2018 | Cref: TEC6174669 | Last Updated:14 Feb 2023

Error "PRIMARYTSAFAILEDPROCESSING User: Unable to create ...

Explains the causes of the RM Unify Audit log error "Unable to create folder."

Published: 26 Feb 2021 | Cref: TEC7739080 | Last Updated:14 Feb 2023

Gives details of CSV file format to ensure that users are provisioned into RM Unify as expected.

Published: 24 May 2013 | Cref: TEC3274284 | Last Updated:11 Apr 2023

User...

Published: 05 May 2021 | Cref: TEC7855411 | Last Updated:09 Feb 2023

Details the requirements and behaviour of the MIS-sourced user rename functionality, which is available to RM Unify super admins.

Published: 21 Aug 2019 | Cref: TEC6902586 | Last Updated:08 Sep 2022